Airport Greeter (Saudi National Only)📣 Job Ad

About Faena The Red Sea

Faena The Red Sea is expanding its presence into the Kingdom of Saudi Arabia, building upon a foundation rooted in art, culture, and community. The brand is recognized for its authentic hospitality and transformative experiences, creating distinctive spaces through imaginative design and collaborative efforts. This expansion marks a new chapter, aiming to shape a world of beauty and connection.

The Airport Greeter Role

Faena The Red Sea is seeking an Airport Greeter to join its team in a full-time capacity. This role is essential for delivering a seamless, warm, and luxurious first and last impression for guests upon their arrival at and departure from the airport. The Airport Greeter ensures attentive, professional, and personalized guest service, aligning with ultra-luxury hospitality standards.

Key Responsibilities

• Welcome guests at the airport with a professional and personalized greeting.
• Assist guests during arrival and departure procedures to facilitate a smooth airport experience.
• Identify and escort VIP guests, ensuring priority handling and special attention.
• Coordinate guest transfers between the airport and the resort, including all transportation arrangements.
• Assist with luggage handling and ensure the safe transfer of guest belongings to vehicles or resort representatives.
• Liaise with airport authorities, immigration staff, and transportation providers as necessary.
• Monitor flight arrivals and departures to ensure timely coordination of guest services.
• Communicate guest arrivals, delays, or special requirements to the resort team.
• Provide guests with accurate information regarding resort transfers, timing, and services.
• Handle guest inquiries, concerns, or last-minute changes with professionalism and efficiency.
• Ensure all meet-and-greet signage, materials, and welcome setups are properly prepared.
• Support VIP protocols and ensure discreet, personalized service for high-profile guests.
• Report any operational issues, delays, or incidents promptly to management.

Qualifications and Experience

Candidates for this position should possess 0-1 years of experience in a related hospitality or guest service role. The ability to maintain a polished and professional appearance is essential, alongside strong communication and organizational skills required for managing guest interactions and logistics.

Required Skills and Attributes

This role requires a proactive approach to guest service, strong coordination abilities, and discretion, particularly when assisting high-profile guests. The successful candidate will demonstrate professionalism, efficiency, and the capacity to remain calm and organized within busy airport environments while ensuring guest privacy, confidentiality, and security at all times.

Team Collaboration and Standards

The Airport Greeter will coordinate closely with the Concierge, Transportation, and Front Office teams to ensure a seamless transition from airport arrival to the resort experience. All duties must be performed while upholding Faena The Red Sea’s ultra-luxury hospitality standards, reflecting the brand's commitment to exceptional service.