Bartender

About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, focusing on delivering exceptional guest experiences. The company emphasizes a culture where employees are empowered to be creative, thoughtful, and compassionate, setting a standard for luxury service. Joining The Ritz-Carlton means becoming part of the Marriott International portfolio of brands.

Role Summary

The Bartender is responsible for preparing and serving drinks according to established recipes and standards. This full-time role involves maintaining the cleanliness and organization of the bar area, managing inventory, and ensuring all guest interactions align with The Ritz-Carlton's "Gold Standards." The position requires adherence to company policies and a commitment to guest satisfaction.

Key Responsibilities

• Prepare drink orders for guests following specified recipes and using precise measuring systems.
• Issue, open, and serve wine and champagne bottles.
• Set up and maintain the cleanliness and condition of the bar, bar unit, tables, and tools.
• Prepare fresh garnishes for drinks.
• Stock ice, glassware, and paper supplies, and transport supplies to the bar setup area.
• Wash soiled glassware and remove soiled wares from bar tops and tables to designated areas.
• Anticipate and communicate replenishment needs for bar supplies.
• Process all payment methods accurately.
• Count the bank at the end of the shift, complete cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete all designated closing duties.

Operational Duties and Standards

• Adhere to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete required safety training.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate with colleagues using clear and professional language.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Capability to stand, sit, or walk for extended periods or an entire shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces, and over sloping, uneven, or slippery surfaces, including stairs and ramps.
• Capability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• A minimum of 1 year of related work experience is preferred.
• No supervisory experience is required for this role.