Business Development Officer

About the Role

Wataniya Insurance Co. is seeking a Business Development Officer to manage and execute tasks related to tenders and bids, primarily through the Etimad platform and similar e-procurement systems. This full-time role involves ensuring compliance with government sector requirements, overseeing the framework agreement for government vehicle insurance via the e-market, and providing direct support to clients to achieve satisfaction and sales targets.

Key Responsibilities

• Monitor and review tender documents, requirements, and terms of reference on Etimad and other relevant platforms.
• Coordinate the preparation and submission of technical and financial proposals with internal departments within deadlines.
• Manage all official correspondence, clarifications, and follow-ups related to bid status.
• Oversee requests and bidding opportunities for the government vehicle insurance framework agreement via the e-market.
• Ensure accurate preparation and submission of offers, follow up on purchase orders, and coordinate policy issuance.
• Monitor and follow up on due payments for timely collection and liaise with government entities to resolve issues.
• Receive and present insurance products to direct clients (individuals and corporates), prepare quotations, and explain policy coverage.
• Follow up on client requests, provide renewal support, and handle complaints in coordination with relevant departments.
• Build and maintain strong client relationships to ensure satisfaction and loyalty.

Administrative Duties

• Coordinate with the sales department to maintain and update the database of tenders and clients.
• Prepare monthly performance reports detailing the number of tenders, business volume, new clients, win rates, and client satisfaction.
• Contribute to the improvement of bidding and sales strategies based on past experiences and outcomes.
• Ensure full compliance with the regulations set by the Insurance Authority (IA) and other relevant regulatory bodies.

Qualifications and Experience

• A minimum of 2 to 5 years of experience in business development, tender management, or a related field.
• Demonstrated ability to manage e-procurement platforms such as Etimad.
• Experience in client relationship management and direct sales.
• Strong organizational skills and attention to detail for proposal preparation and compliance.

Reporting and Compliance

The Business Development Officer will be responsible for providing periodic reports to management on submitted tenders, outcomes, win rates, business volume under framework agreements, and direct sales performance. Adherence to all regulatory requirements and internal policies is essential for this role.

Application Process

Candidates who meet the above qualifications are encouraged to apply. Salary details will be discussed during the interview process.