Consult Partner

About Kyndryl and the Consult Partner Role

Kyndryl Inc. is seeking a Consult Partner to join its Kyndryl Consult team. This full-time role involves developing innovative solutions for the company's major accounts. The Consult Partner will play a key leadership role in shaping the consulting practice and guiding multi-disciplinary teams through complex engagements.

Role Responsibilities

The Consult Partner is responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts, engaging with C-suite executives on complex business and IT customer solutions. This includes transformations that integrate AI and infrastructure to achieve scalable outcomes across customer ecosystems. Key responsibilities include:

• Driving significant financial outcomes through signings and revenue targets, managing margin expectations and backlog growth.
• Supporting the identification, pursuit, and conversion of business development opportunities.
• Undertaking scoping and fee negotiation for engagements, ensuring profitability and managing risk.
• Building and maintaining relationships with customer CXOs, serving as a trusted advisor.
• Leading C-level customer interactions, consulting initiatives, deliverables, and outputs of deal engagements.
• Advising on and delivering complex consulting engagements based on credibility and experience.
• Enhancing customer satisfaction, measured by Net Promoter Score (NPS), and securing customer references.
• Achieving individual and team utilization targets.
• Leading the design of complex engagements and overseeing delivery to ensure high performance and customer satisfaction.
• Fostering a culture of continuous personal and professional development, innovation, and mutual support, while ensuring commercially focused, value-adding, and effectively executed outcomes.
• Utilizing industry and technology expertise to shape and drive the company’s strategic initiatives.
• Aligning with Kyndryl’s strategic vision and contributing to its execution.
• Driving external eminence and innovation, establishing a strong personal and organizational brand in the industry through thought leadership and intellectual capital development.

Leadership and Team Development

The Consult Partner will play a critical role in fostering talent development and innovation within the organization. This involves guiding multi-disciplinary teams through complex consulting engagements and leading them to successful outcomes.

Customer Engagement

A core aspect of this role is customer engagement, requiring a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level customers. The Consult Partner will be the primary point of contact for senior executives, providing expert advice and ensuring customer satisfaction.

Work Environment and Professional Growth

Kyndryl offers a dynamic, hybrid-friendly culture that supports well-being and professional growth. Employees have access to programs designed to support financial, mental, physical, and social health. The company provides tools for career pathing, personalized development goals, continuous feedback, and access to learning opportunities, including certifications with major technology providers and hands-on experiences. The culture emphasizes empathy, continuous learning, and shared success.