Engineering Technician plumber

About the Role

Sheraton Hotels & Resorts is seeking an Engineering Technician Plumber to join their team in Medina, Al Madinah, Saudi Arabia. This is a full-time position requiring 0-1 years of experience, focusing on maintaining the hotel's plumbing systems and responding to guest repair requests to ensure a comfortable and functional environment for all guests.

Key Responsibilities

• Respond to and address guest repair requests promptly and efficiently.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines for operational integrity.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved communication programs.
• Test, troubleshoot, and perform basic repairs on various equipment and plumbing components, including unclogging drains and replacing electrical switches.
• Perform all surface preparation, painting, minor drywall and wood trim repair, and light bulb/A/C filter replacement.
• Utilize the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.

Required Skills and Knowledge

• Basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, and plumbing systems.
• Familiarity with pneumatic/electronic systems and controls, carpentry, and finish skills.
• Understanding of kitchen equipment, vehicle maintenance, and energy conservation principles.
• Basic computer skills, including inputting air handler schedules and making temperature changes.
• Ability to program TVs and perform general housekeeping and engineering-related inventory duties.

Workplace Conduct and Safety

• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.

Guest Service and Team Collaboration

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards in all tasks.
• Develop and maintain positive working relationships with colleagues.
• Support the team in achieving common goals and respond appropriately to employee concerns.
• Communicate with others using clear and professional language.

Physical Requirements

• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Capable of heavier lifting or movement tasks with assistance.
• Ability to move up and down stairs, service ramps, and/or ladders.
• Capable of reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to enter and locate work-related information using computers.