Food Services Supervisor (Saudi only)📣 Job Ad

About the Role

Courtyard by Marriott is seeking a Food Services Supervisor (Saudi only) to join their team. This full-time role involves ensuring optimal service delivery and guest satisfaction within the food services department. The supervisor will play a key role in team coordination, operational oversight, and maintaining high standards of service and safety.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest needs fulfillment.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning, and securing areas.
• Monitor storage areas for organization, adherence to FIFO, and cleanliness.
• Conduct inventories, stock, and requisition necessary supplies.
• Oversee dining rooms for seating availability, service quality, safety, and guest well-being.
• Submit work orders for maintenance repairs.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
• Serve as a role model and initial contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company, safety, and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs.
• Assist individuals with disabilities and express genuine appreciation to guests.
• Communicate professionally and clearly with others.
• Develop and maintain positive working relationships and support team goals.
• Listen and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement improvements for efficiency, productivity, quality, safety, and cost-savings.
• Perform other reasonable job duties as requested by Supervisors.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Ability to visually inspect tools, equipment, or machines for defects.
• Ability to stand, sit, or walk for extended periods or an entire shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• 0-1 year of relevant experience.
• A passion for providing exceptional guest experiences.
• Ability to work effectively as part of a team.
• Commitment to continuous improvement and learning.

Company Culture

Courtyard by Marriott, part of Marriott International, is committed to being an equal opportunity employer. The company values and celebrates the diverse backgrounds, cultures, talents, and experiences of its associates, fostering an inclusive environment. Marriott International is dedicated to non-discrimination on any protected basis, including disability and veteran status.