Malayalam Linguistic QA Specialist

About the Role

SuperAnnotate is seeking a Malayalam Linguistic QA Specialist to join SME Careers, a subsidiary focused on AI Data Services. This is a full-time, remote contractor role based in Saudi Arabia, requiring 2-5 years of relevant experience. The specialist will serve as a Malayalam Quality Assurance Lead (QAL), overseeing quality, consistency, and trainer performance across Malayalam AI training projects.

Role Context and Impact

The QAL will review AI-generated Malayalam content and the work of trainers and QAs, evaluating output quality against project guidelines. This role involves providing precise written feedback and ensuring adherence to expected quality standards. The Malayalam quality leadership directly contributes to improving AI models by ensuring that training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations.

Key Responsibilities

• Monitor quality by spot-checking Malayalam items, identifying issues, providing ongoing feedback, and escalating critical concerns.
• Communicate updates to trainers and QAs regarding new item guidelines, project changes, workflow updates, and quality expectations.
• Respond promptly and clearly to trainer/QA questions, particularly concerning Malayalam wording, register, translation fidelity, cultural context, and usage variations.
• Manage trainer/QA activation by contacting inactive contributors, encouraging engagement, tracking follow-ups, and flagging availability issues.
• Create and maintain Malayalam project documentation, including style guides, trackers, FAQs, quality notes, examples, and onboarding materials.
• Schedule and conduct onboarding/training calls to explain project expectations, workflows, rubrics, quality standards, and Malayalam-specific style requirements.
• Ensure consistent application of Malayalam language guidelines by all trainers and QAs, and communicate updates as projects evolve.
• Identify recurring quality gaps, propose workflow improvements, and contribute to building scalable QA processes for Malayalam-language projects.

Required Qualifications and Skills

• 2-5 years of experience in a relevant field.
• Strong proficiency in both Malayalam and English.
• Excellent attention to detail for assessing accuracy, fluency, grammar, spelling, tone, cultural appropriateness, and instruction adherence.
• Structured communication skills for providing feedback and updates.
• Ability to manage quality workflows across remote teams.

Selection Process

The selection process for this role includes an AI interview, a domain-specific task, and an interview with a recruiter.