Product & Operations Tarahib

About the Product & Operations Internship

ATMET is offering a Product & Operations Internship in Saudi Arabia, focusing on the Tarahib events platform. Tarahib is centered around digital invitations, allowing hosts to design, send, track RSVPs, and manage guest lists. The company also collaborates with a network of freelance designers and reception staff across Saudi Arabia, with ongoing efforts to professionalize this network. This internship is designed for individuals interested in both product development and operational management, offering a 0-1 year experience opportunity.

Role Overview

This role is dual-sided, with responsibilities split between product and operations. The product aspect involves identifying issues, conducting competitor analysis, and determining future builds. The operations side focuses on managing freelancer onboarding, training, quality standards, and logistics such as uniform production and delivery across the Kingdom. This internship is suitable for candidates who are interested in both product ownership and the real-world service that supports it.

Key Responsibilities – Product Side

• Engage with hosts and event organizers to identify shortcomings in Tarahib and translate them into prioritized work.
• Write specifications for new features across the invitation builder, RSVP flow, and guest management, then oversee their launch.
• Analyze data to understand template usage, host abandonment points during setup, and guest confirmation rates.
• Conduct pre-shipment testing for releases, especially those affecting invitation delivery.
• Monitor other event platforms and services in the Gulf region and report on relevant developments.

Key Responsibilities – Operations Side

• Define the onboarding process for freelance designers and reception staff, including training content and quality benchmarks.
• Resolve practical challenges inherent in a distributed service, such as uniforms, materials, scheduling, and ensuring correct personnel placement at events.
• Contribute to determining additional services Tarahib should offer beyond invitations, addressing unmet needs of event hosts in Saudi Arabia.

Candidate Requirements

• Strong proficiency in both Arabic and English is required, as hosts, guests, and freelancers are Arabic-speaking, while product operations are in English.
• Excellent written communication skills are essential for documenting information.
• A practical mindset, demonstrating proactivity in finding solutions to issues.
• Keen eye for detail, recognizing the importance of aesthetic precision in invitations.
• A technical background is an advantage, particularly the ability to interpret API documentation, work with data, or independent development experience.
• Prior experience organizing an event, working with an event or wedding company, or managing freelancers or vendors is a bonus.

Work Environment and Application

This is a remote internship, available on a full-time or part-time basis depending on the candidate's schedule. Upon successful completion of the internship, there is a strong possibility of a full-time offer. To apply, please include a short note addressing the following: beyond sending invitations, name one service you believe event hosts in Saudi Arabia would pay for but currently struggle to find.