Sales Coordinator

About the Role

St. Regis Hotels & Resorts is seeking a Sales Coordinator to join the team in the Red Sea region. This full-time role involves supporting Sales and Marketing operations, promoting brand image, and utilizing sales techniques to maximize revenue while maintaining guest loyalty. The position requires 0-1 years of experience.

Key Responsibilities

• Perform general office tasks to support Sales and Marketing, including filing, emailing, transcribing information, faxing, and photocopying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, or banquet orders for events.
• Promote brand image awareness both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques to maximize revenue while maintaining current guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (*, commissions, initiatives, third parties) using sales process-related software.
• Answer guest questions regarding property facilities and services, including activity schedules, room rates and types, packages, promotions, entertainment, restaurants, and special events.
• Serve as a point of contact with clients, communicating with them by phone and email to address questions and requests.
• Comply with all company policies and procedures, ensure uniform and personal appearance are neat and professional, maintain confidentiality of proprietary information, and protect company assets.
• Receive and acknowledge all guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
• Communicate with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate protocol.
• Cultivate and maintain positive working relationships with colleagues, support the team to achieve common goals, and listen and respond appropriately to concerns of other employees.
• Adhere to quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent General Educational Development (GED) certificate.
• At least 1 year of related work experience.
• No supervisory experience required.

Work Environment

This is a full-time position within St. Regis Hotels & Resorts, located in the Red Sea region. The role involves working collaboratively within the Sales and Marketing department.