SALES EXECUTIVE📣 Job Ad

About Napco National and the Sales Executive Role

Napco National is seeking a dedicated Sales Executive to join our team in Medina, Al Madinah, Saudi Arabia. This is a full-time position designed for individuals with 0-1 years of professional experience, offering an opportunity to contribute to our sales operations within a dynamic market.

Role Overview

The Sales Executive will be responsible for driving sales of Napco National's diverse product range to assigned customers, ensuring adherence to group channel guidelines. This role involves active market engagement, customer relationship management, and the execution of sales strategies to meet business objectives and expand the customer base.

Key Responsibilities

• Sell the full range of company products to assigned customers in accordance with established channel guidelines.
• Monitor competitive activities within the sales area, provide feedback, and propose counter-strategies as needed.
• Prepare and process special order requests, including pricing, designs, and minimum order quantities, securing all necessary customer and company approvals.
• Ensure full quantity product delivery to customers, avoiding warehouse stock unless approved by Sales Management.
• Collect outstanding invoices in line with the company’s aging policy.
• Prepare all required documentation for call cycle market visits and business reviews prior to market engagement.
• Cultivate and maintain professional business relationships with all assigned customers.
• Revisit lost customers to identify opportunities for business recovery if previous hindering conditions have been resolved.
• Open new customer accounts in JDE or CRM systems, ensuring all valid documentation (*, VAT, CR, National Address, CIS) is collected and adhered to.
• Facilitate the transfer of customer accounts to the ECOM online platform, provide training on platform utilization, and monitor performance to prevent sales volume loss.
• Identify and register new potential customers within the assigned area using CRM data.
• Maximize sales to all potential customers by offering appropriate product line combinations and addressing market gaps.
• Manage customer complaints and report them promptly to the sales team leader.
• Prepare Quotation Request Approvals (QRAs) for customers in JDE or ECOM and discuss them with the Team Leader.
• Accurately enter customer orders into the JDE system, ensuring compliance with all company policies regarding discounts, credit limits, and pricing.

Required Experience

Candidates for this position should possess 0-1 years of experience, ideally within a sales or customer-facing role. A foundational understanding of sales principles and customer service is beneficial.

Essential Skills and Attributes

• Strong communication and interpersonal skills for effective customer engagement.
• Ability to manage customer relationships professionally.
• Organizational skills to prepare documents and manage sales cycles.
• Proficiency in using sales-related systems such as JDE and CRM.
• Problem-solving skills for handling customer complaints and market challenges.

Application Process

Interested candidates who meet the specified requirements are encouraged to apply. We look forward to reviewing your application.