Senior Consultant Program Management AI Infrastructure Services

About the Role

Dell is seeking a Senior Consultant, Program Management - AI Infrastructure Services, to join the Professional Services team in Saudi Arabia. This full-time role involves leading the delivery of large-scale AI and Data Center transformation programs for strategic global customers. The Senior Consultant will focus on optimizing Data Center design, accelerating AI infrastructure deployments, and realizing business value through complex multi-site implementation programs.

Program Leadership and Oversight

The successful candidate will be accountable for the successful delivery of complex programs, working across Dell Technologies' products, services, and partner ecosystem. This includes defining program governance, establishing delivery frameworks, managing interdependencies across multiple workstreams, and ensuring alignment with customer objectives and business outcomes. The role requires providing leadership and oversight throughout the program lifecycle, driving effective decision-making, managing risks, and ensuring stakeholder alignment, including engaging with executive leadership and C-Suite stakeholders.

Key Responsibilities

• Establish and lead program governance and delivery assurance practices to ensure high-quality project execution and customer outcomes.
• Manage large, complex portfolios of projects and programs, ensuring delivery on time, within budget, and in line with customer expectations.
• Develop and manage RAID logs, change control processes, escalation management, and executive reporting.
• Act as the primary point of contact for executive and management communications across assigned programs.
• Lead cross-functional, globally distributed teams spanning Dell Technologies, customer organizations, and third-party partners.
• Build trusted advisor relationships with customer stakeholders and executive sponsors.
• Drive alignment across technical, operational, and business teams to ensure successful implementation and realization of business value.
• Provide coaching, mentoring, and leadership to project and program teams.

Required Qualifications and Experience

• Extensive experience leading large-scale programs and complex project delivery organizations with Program Management certifications (PMP, PgMP, PRINCE2, MSP or equivalent).
• Proven track record delivering complex Data Center infrastructure and IT services programs across multiple customers, sites, geographies, and workstreams.
• Extensive hands-on Data Center infrastructure experience, including knowledge of power and cooling systems, racks and physical infrastructure, cabling and connectivity, compute, storage and networking environments, and Data Center operational readiness and deployment activities.
• Proven experience supporting the design, build, deployment, commissioning, or expansion of enterprise, colocation, hyperscale, or AI-focused Data Centers.
• Strong understanding of AI infrastructure deployment and Data Center modernization initiatives.
• Demonstrated success operating within complex matrix organizations and leading globally distributed teams.
• Extensive experience presenting complex technical, operational, and program delivery updates to C-Suite and senior executive stakeholders.

Key Skills and Attributes

• Strong commercial awareness and ability to manage delivery risks, stakeholder expectations, and business outcomes.
• Self-motivated, hands-on, and capable of operating effectively under pressure while managing competing priorities.
• Exceptional communication, influencing, and stakeholder management skills across technical, operational, and executive audiences.
• Proven ability to operate independently while leading high-performing, cross-functional teams.
• Experience working within global organizations and multinational customer environments.

Work Environment and Travel

This role requires extensive travel across EMEA during customer deployment and commissioning phases. The successful candidate should be comfortable spending extended periods on customer sites supporting Data Center implementation, operational readiness, and infrastructure build activities.