Spa Therapist

About the Role

Marriott International is seeking a Spa Therapist to join its team. This full-time role is crucial for supporting various vital Spa functions and is dedicated to creating memorable and unique experiences for guests through comprehensive Spa services. The Spa Therapist will proactively deliver a wide range of services to ensure guests thoroughly enjoy their experience.

Key Responsibilities

• Promote Spa services and retail products to guests.
• Schedule and confirm reservations and appointments accurately.
• Provide comprehensive information and answers regarding Spa services.
• Check in guests and process payments, ensuring seamless transactions.
• Create and maintain a safe workplace environment for all guests and colleagues.
• Follow all company policies and procedures diligently.
• Uphold quality standards in all aspects of service delivery.
• Maintain a professional uniform, personal appearance, and communication style.
• Manage reservation software, including reading and visually verifying information.
• Perform other reasonable job duties as requested to ensure guest satisfaction and business success.

Physical Requirements

• Ability to stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, and 25 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience is required for this position.
• Supervisory Experience: No supervisory experience is required.

About the Team

The Ritz-Carlton Ladies and Gentlemen, part of Marriott International's portfolio of brands, are known for crafting exceptional experiences across over 100 award-winning properties worldwide. The team attracts hospitality professionals dedicated to curating lifelong memories for guests. The culture emphasizes empowerment, fostering creativity, thoughtfulness, and compassion. This role involves delivering The Ritz-Carlton's "Gold Standards" daily, which serve as the foundation for continuous improvement and have established the brand as a global leader in luxury hospitality. As part of this team, you will learn and exemplify the Gold Standards, including the Employee Promise, Credo, and Service Values, and will be part of a global team where you can develop professionally.