Store Sales📣 Job Ad

About the Role

eXtra is seeking a Store Sales professional to join our team. This full-time role is designed for individuals with 0-1 years of experience who are committed to supporting the store's success. The primary objective is to enhance customer satisfaction, drive sales performance, and contribute to overall profitability, all while ensuring a consistent shopping experience that aligns with company standards.

Core Responsibilities

The Store Sales professional will be responsible for a range of duties that support daily store operations and customer engagement. Key areas of focus include:

• Contributing to a positive shopping experience for every customer.
• Achieving personal and store-level sales and service targets.
• Supporting the implementation of visual merchandising standards and promotional layouts.
• Assisting with inventory management and ensuring product availability.
• Adhering to company policies and procedures, including safety and security protocols.

Customer Engagement and Sales Performance

• Engage with customers professionally, responding to their needs and providing accurate product information.
• Apply product and service knowledge to guide customers and promote value-added offerings.
• Contribute to the company’s customer service program and achieve customer satisfaction indicators.
• Monitor progress against sales objectives and communicate opportunities or gaps to the line manager.
• Participate in seasonal campaigns and promotions in line with company guidelines.

Store Operations and Visual Standards

• Support the implementation of planograms, displays, and promotional layouts in alignment with company standards.
• Ensure products in the assigned section are available, properly presented, and accurately priced.
• Contribute to maintaining store appearance through regular recovery and organization of displays.
• Assist in managing stock levels, including accurate cycle counts and timely availability of received products on the sales floor.
• Contribute to reducing clearance and open-box product ratios by supporting effective stock handling.
• Observe and report potential security or safety concerns to the line manager.
• Contribute to minimizing stock losses by following shrinkage management practices.
• Maintain the cleanliness, order, and accurate pricing of the assigned section to enhance customer experience.
• Adhere to company standards on personal appearance, uniform, and overall cleanliness.

Qualifications and Requirements

• 0-1 years of relevant experience.
• Flexibility to work shifts, weekends, and during peak seasons.

Professional Growth and Development

• Demonstrate commitment to continuous learning and adapt positively to change.
• Participate in training sessions and team meetings to build product knowledge and enhance performance.
• Seek opportunities to broaden skills and knowledge in customer service, sales, and store operations.