Technician Al Futtaim Automotive BYD

About the Role

Al Futtaim Group is seeking a Technician for a full-time position. This role is responsible for diagnosing, repairing, and servicing customer vehicles according to OEM specifications, ensuring work is completed within standard labor times and to a first-time-right quality standard. The Technician directly contributes to workshop productivity, customer satisfaction, and aftersales profitability.

Role Contribution

The Technician combines strong technical capability with disciplined adherence to standard operating procedures, quality standards, safety compliance, and workshop housekeeping. This position is critical in maintaining efficient workshop flow, reducing customer comeback rates, and upholding the dealership’s service reputation. The role requires 2-5 years of relevant experience.

Key Responsibilities

• Perform scheduled maintenance, mechanical repairs, and diagnostic work on customer vehicles in accordance with OEM standards and dealership processes.
• Complete assigned Repair Orders (ROs) within standard labor times while maintaining high repair quality and efficiency.
• Carry out inspections during servicing and identify additional repair requirements, reporting findings clearly to the Service Advisor for customer approval.
• Ensure all repair work is completed accurately and aligned with manufacturer specifications and technical procedures.

Required Skills and Duties

• Utilize OEM diagnostic tools, scan systems, and troubleshooting procedures to accurately identify root causes of vehicle faults.
• Perform road tests and final quality inspections to verify repair effectiveness before handing vehicles back to the Service Advisor.
• Complete all technical check sheets, inspection reports, and job logs accurately for every service and repair activity.
• Support the reduction of repeat repairs and customer comeback cases through strong first-time-right execution.

Experience Required

Candidates should possess 2-5 years of experience in vehicle diagnosis, repair, and servicing, demonstrating a strong understanding of OEM specifications and workshop procedures.

Application Process

Further details regarding the application process will be provided upon inquiry. The salary for this position is not disclosed.