Sales Assistant

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Role

The Lubrizol Corporation is seeking a Sales Assistant to join their team in Makkah, with responsibilities covering Jeddah and Makkah. This full-time role supports the sales and commercial team by managing customer accounts, coordinating internal processes, and maintaining accurate records. The position focuses on day-to-day account coordination, customer support, including payment follow-ups, and managing all office administration-related activities.

Key Responsibilities

Provide operational and administrative support for all customer accounts.
Maintain regular communication with customers to ensure timely information flow and issue resolution, including support with invoices and statements of accounts for payment activities.
Escalate commercial or service-related issues to senior sales team members as needed.
Build strong working relationships with both customers and internal stakeholders.
Manage smaller customer accounts to develop account management skills and enhance product knowledge, technical understanding, and applications.
Support continuous improvement initiatives in customer service and internal processes.

Sales Reporting and Analysis Support

Assist in the preparation of regular sales and customer performance reports.
Support the analysis of sales trends, forecasts, and open orders for assigned customers.
Maintain accurate customer sales data and documentation.

Forecasting and SAP Master Data Management

Support the collection of customer forecast information and maintain shared forecast files.
Assist in preparing Forecast vs. Actual vs. Open Orders reports.
Support forecast uploads and system updates as instructed.
Assist with SAP master data maintenance for customers, including Ship-To and Sold-To records.
Support material extensions and basic master data queries, ensuring accuracy and completeness of customer data.

Office Administration

Facilitate the renewal of office government licenses, other registered documents, and office insurance.
Manage vendors for office supplies, water supply, plant maintenance, and cleaning services.
Oversee equipment management and maintenance, and courier services.
Provide translation of Arabic documents to support local and global requirements.