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Join Our Team as a Maintenance Technician

At KONE, certified as a Top Employer, we are dedicated to creating a better work environment and ensuring the highest standards of quality and efficiency. We pride ourselves on our collaborative, diverse, and growth-oriented workplace culture.

Role Overview: As a Maintenance Technician in Makkah, Saudi Arabia, you will play a critical role in ensuring quality service and equipment safety. Your responsibilities will include performing regular maintenance checks, addressing customer needs, and ensuring excellent communication.

Key Responsibilities:

• Customer Relationship Management:
  • Ensure customer satisfaction through high-quality service.
  • Provide proactive and precise on-site communication regarding service status.
  • Accurately report work performed at the equipment level.
  • Identify and communicate any risks on-site to your supervisor.
  • Take immediate corrective action in case of high-risk identification.
• Service Operations:
  • Accountable for site safety and execution of service visits.
  • Maintain tools and equipment in good condition.
  • Lead sales initiatives by communicating client needs to supervisors.

Are You the Right Fit?

• Hold an ITI/Vocational Certificate or Diploma in Electrical/Electronics/Automation or an equivalent.
• Possess a minimum of 8 years hands-on experience with escalators and elevators from reputable brands.
• Welding experience with escalator handrails is a plus.
• Excellent verbal and written communication skills in English.

Your Contribution Matters: At KONE, employee engagement, collaboration, and sustainability are key focuses for us. We strive for ethical business practices and create an environment where your achievements are recognized.

We look forward to having you join our dynamic team!