PL Operations Supervisor

About the Role

Antal International is seeking an experienced 3PL Operations Supervisor to be based in Jeddah, Makkah. This full-time role involves representing a leading international food business and working closely with its appointed 3PL logistics service provider. The position offers a salary of 8,000-10,000 SAR (all-inclusive).

Role Overview

The 3PL Operations Supervisor will oversee and coordinate day-to-day logistics operations, including food imports, customs clearance, warehousing, inventory management, storage, outbound transportation, deliveries, and re-export activities. This role serves as the key operational link between the 3PL provider and the company's regional teams, ensuring smooth execution, accurate documentation, inventory control, cost visibility, and compliance with Saudi requirements.

Key Responsibilities

• Act as the primary operational contact with the appointed 3PL logistics service provider in Saudi Arabia.
• Supervise and coordinate warehouse, customs clearance, transportation, delivery, and logistics activities performed by the 3PL.
• Coordinate inbound food shipments from arrival through customs clearance, receipt, and put-away, ensuring complete and accurate documentation.
• Review and follow up on customs clearance documentation, supporting invoices, and shipment-related documents.
• Supervise warehouse and cold-chain operations, including receiving, storage, stock segregation, handling, picking, loading, and dispatch of food products.
• Maintain strong inventory control, reconcile physical/3PL inventory against company records, and resolve discrepancies.
• Monitor batch/lot details, production and expiry dates, stock condition, and FEFO/FIFO requirements.
• Identify and report slow-moving, short-dated, damaged, or at-risk inventory.
• Coordinate sales order execution with sales and regional operations teams and the 3PL, ensuring stock availability and dispatch alignment.
• Coordinate outbound transportation and final-customer deliveries, including scheduling, loading, proof of delivery, and resolution of exceptions.
• Coordinate re-export activities, including warehouse release, transportation, customs, and shipping documentation.
• Review logistics charges from the 3PL and other service providers against agreed rates and supporting documents.
• Support accurate allocation of logistics costs by shipment, container, or order for landed-cost and profitability reporting.
• Maintain daily and weekly operational trackers covering inbound shipments, customs clearance, inventory, deliveries, pending documentation, claims, and operational issues.
• Ensure the 3PL provides accurate and timely inventory, warehouse, transportation, and operational reports.
• Coordinate and document operational exceptions, including damages, shortages, temperature issues, quality concerns, returns, rejected deliveries, and claims.
• Monitor 3PL performance against agreed SLAs/KPIs, identify recurring issues, and support corrective actions.
• Support customer onboarding and operational setup by informing the 3PL of approved customers, delivery requirements, and relevant documentation.
• Maintain organized records of shipping, customs, warehouse, transportation, invoice, and proof-of-delivery documentation.
• Support continuous improvement of logistics processes as the Saudi business develops.
• Provide operational support for urgent shipment, customs, warehouse, or delivery matters when required.
• Ensure compliance with applicable Saudi laws, food import requirements, customs procedures, internal controls, and company policies.

Candidate Profile

• 5-10 years of experience in logistics operations, specifically managing day-to-day activities through a 3PL environment.
• A hands-on logistics professional comfortable acting as the operational link between a company and its logistics service provider.
• Ability to independently monitor warehouse, inventory, customs, transportation, and delivery activities.
• Strong experience in 3PL, FMCG/Food logistics, and hands-on operational roles.
• Candidates currently based in Jeddah are preferred.

Work Type

This is a full-time position based in Jeddah, Saudi Arabia.