Corporate Operations Specialist

About UNIFONIC

UNIFONIC is an AI-native customer experience platform recognized as a Great Place to Work®. Specializing in emerging markets, the company leverages over 25 years of conversational AI research and development to serve more than 5,000 enterprises across MENA. UNIFONIC is also pioneering sovereign, agentic AI through its Agentic Studio platform.

The Role of Corporate Operations Specialist

UNIFONIC is seeking a Corporate Operations Specialist to manage day-to-day HR operations, government relations (GRO), local labor compliance, office administration, and vendor management. This full-time role, based in Riyadh, requires 2-5 years of experience and will serve as the primary operational anchor for the Saudi Arabia team, ensuring smooth onboarding, full regulatory compliance across government portals, and comprehensive employee support.

Key Responsibilities

• Manage relationships between the company and Saudi regulatory authorities in full compliance with Saudi Labor Law.
• Execute all operational tasks on government portals, including Qiwa, Mudad, Muqeem, and GOSI.
• Handle the end-to-end Iqama process, including new issuance, renewals, and exit/re-entry visa processing.
• Lead business visa and work visa processing for new joiners and visitors to the Saudi Arabia office.
• Ensure timely renewal of all company official documents, licenses, and commercial registrations.
• Address employee requests and inquiries across offices, delivering resolutions within designated SLAs.
• Oversee medical insurance administration, including employee additions, deletions, tier updates, and policy renewals.
• Support onboarding workflows and administrative setup for all new joiners in Saudi Arabia.
• Maintain Saudi office facilities, oversee office supplies, inventory management, and ensure a professional workspace.
• Manage petty cash handling, tracking, and monthly reconciliation.
• Process and handle vendor invoices, ensuring accurate record-keeping and timely processing.
• Build and maintain strong relationships with vendors, landlords, and service providers.
• Arrange business travel logistics for team members, including flight bookings, hotel accommodations, local transportation, per diem management, and venue/event coordination.

Required Skills and Experience

• 3 years of relevant experience.
• High attention to detail.
• Strong time-management skills.
• Proactive problem-solving abilities.
• A service-oriented mindset.

Work Environment

The People Department at UNIFONIC is committed to attracting, developing, and retaining talent, fostering a positive and inclusive work environment. This role contributes to a culture of collaboration and continuous improvement, ensuring every team member feels valued and supported.