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About the Beauty Advisor Role

Chalhoub Group, a leading luxury retail group in the Middle East with over 65 years of experience, is seeking a Beauty Advisor for its Faces stores in Riyadh. This full-time position is ideal for individuals with 0-1 years of experience looking to contribute to a company transforming into a premier luxury retail experience provider.

Role Overview

As a Beauty Advisor, you will be instrumental in delivering excellent customer service and driving sales. Your primary focus will be on understanding customer needs, recommending suitable products, and ensuring a positive shopping experience. This role involves actively contributing to sales targets and maintaining the visual presentation of products.

Key Responsibilities

• Provide excellent customer service and utilize sales knowledge to achieve sales targets.
• Maintain store cleanliness, product displays, and promotional setups.
• Develop trial experiences for customers to foster loyalty.
• Respond to customer inquiries regarding products, prices, and availability.
• Assist customers in meeting their needs and exceeding expectations.
• Inform customers about product suitability and demonstrate the use and benefits of cosmetic products.
• Enhance sales by achieving set goals for product lines and displays.
• Follow up on the customer's purchase journey and ensure satisfaction.
• Prepare daily sales reports and participate in achieving bonuses.
• Monitor sales performance for new product launches.
• Ensure sales targets are met in accordance with luxury retail standards.
• Engage customers appropriately during key times and occasions.

Qualifications and Experience

This role requires individuals with excellent capabilities and qualifications. While formal qualifications are not explicitly detailed, the position is suitable for candidates with 0-1 years of experience in a customer-facing or sales role, preferably within the beauty or retail sector.

Work Environment

The position is based in Riyadh, Saudi Arabia, within the Faces stores operated by Chalhoub Group. This is a full-time, in-store role focused on direct customer interaction and sales within a dynamic retail environment.

About Chalhoub Group

Chalhoub Group is the leading luxury retailer in the Middle East, operating over 600 stores and representing more than 300 brands. With a legacy spanning over 65 years, the group is dedicated to providing exceptional services and creating unique customer experiences across beauty, fashion, and luxury sectors. The company is actively evolving from a traditional distribution model to a leading luxury retail entity.