Manager Sales

About the Role

**** is seeking a Manager - Sales to join their team in Medina, Al Madinah, Saudi Arabia. This full-time role focuses on developing, managing, and growing relationships with key accounts within the travel industry. The Sales Manager will identify client needs, build long-term partnerships, optimize revenue growth, and ensure high client satisfaction.

Key Responsibilities

• Serve as the primary point of contact for assigned key accounts, handling all client commercial inquiries.
• Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.
• Conduct regular reviews of clients’ needs, performance metrics, and travel patterns to propose tailored solutions.
• Visit partners regularly during the week to meet them and build rapport with management and agents.
• Develop and implement strategic account plans to meet or exceed sales targets and revenue goals.
• Identify and pursue upsell and cross-sell opportunities by promoting additional travel products or services.
• Monitor market trends, competitors’ activities, and client industry developments to position offerings that match client needs.
• Facilitate a seamless onboarding experience for new clients, ensuring they are fully trained on using the company’s booking platforms and understanding available services.
• Organize periodic training sessions for clients on new features, products, and booking solutions.
• Attend industry events, conferences, and trade shows to represent the company, strengthen existing relationships, and establish new connections.
• Collaborate with cross-functional teams (*, marketing, product, operations) to align on client needs and deliver customized solutions.
• Analyze sales data, travel trends, and client usage patterns to identify growth opportunities and areas for improvement.
• Prepare and present regular performance reports for each account, along with actionable insights and recommendations to improve sales and service quality.
• Maintain accurate records of client interactions, sales activities, and account progress in CRM tools.
• Proactively resolve any issues, complaints, or service challenges that may arise, ensuring client satisfaction and retention.

Candidate Profile

The ideal candidate will possess a strong background in sales and account management, specifically within the travel industry. This role requires excellent interpersonal skills and the ability to strategically align client needs with company offerings.

Experience and Qualifications

• 2-5 years of relevant experience.
• Demonstrated experience in sales and account management within the travel industry.

Work Type and Location

This is a full-time position based in Medina, Al Madinah, Saudi Arabia.