Lead Security Engineer

About the Role

FNRCO is seeking a Lead Security Engineer to manage the performance, reliability, integration, and maintenance of electronic security systems within an airport environment. This full-time position is based in Makkah, specifically covering Jeddah and Makkah, and requires 6-10 years of relevant experience. The role involves significant coordination with Saudi government and airport security authorities.

Key Responsibilities

• Manage and maintain enterprise security systems, including Milestone XProtect (VMS), Genetec Security Center (Video Surveillance and Access Control), Lenel OnGuard (Access Control), and Ipsotek VISuite (Intelligent Video Analytics).
• Ensure seamless integration between CCTV, access control, intrusion detection, intercom, and airport command centre systems.
• Manage system configuration, licensing, firmware updates, upgrades, asset registers, and OEM support.
• Design, maintain, and troubleshoot security networks, including VLANs, multicast, QoS, bandwidth, and network redundancy.
• Manage switches, fiber-optic infrastructure, PoE capacity, IP addressing, and network performance.
• Perform network-level diagnostics using tools such as Wireshark to resolve video streaming and connectivity issues.
• Coordinate with airport IT/ICT teams on cybersecurity, network hardening, and IT/OT segregation.
• Oversee servers, virtual machines, storage systems, backups, and disaster recovery.

Team Leadership and Operations

• Lead security systems engineers and technicians operating on a 24/7 shift roster.
• Assign tasks, manage escalations, monitor service quality, and ensure effective shift handovers.
• Provide technical guidance, root-cause analysis, and corrective action plans.
• Develop team competencies through OEM training and certification programmes.
• Ensure timely completion of preventive and corrective maintenance activities.
• Monitor camera performance, access control devices, server health, storage capacity, and database maintenance.
• Manage service-level agreements (SLAs), critical spares, OEM support, and RMA processes.
• Enforce change management procedures, including approvals, rollback plans, and updated technical documentation.

Government and Authority Coordination

• Act as the primary Arabic-speaking technical interface with Jawazat (General Directorate of Passports) for passport-control CCTV, e-gates, and related system integrations.
• Coordinate with the Ministry of Interior (MOI) and airport security authorities regarding CCTV footage requests, evidence handling, incident investigations, and compliance.
• Liaise with the Royal Saudi Air Force (RSAF) for access approvals, security clearances, escorts, and permits for work in restricted military-controlled areas.
• Prepare and present technical reports, incident findings, and system briefings in Arabic and English.
• Manage personnel access badges, security clearances, and restricted-area work permits.

Performance, Compliance, and Documentation

• Monitor system availability, recording integrity, video retention, access control performance, and alarm response times.
• Analyse fault trends, reduce video analytics false alarms, and improve mean time to repair (MTTR).
• Prepare weekly and monthly reports on system availability, maintenance completion, and recurring faults.
• Maintain as-built drawings, camera schedules, IP/port matrices, rack layouts, and system architecture documentation.
• Ensure compliance with HSE procedures, permit-to-work requirements, and working-at-height and electrical safety standards.

Qualifications

• Strong technical expertise in video surveillance, access control, video analytics, and security networking.
• Demonstrated team leadership capabilities.
• Ability to coordinate effectively with government and airport security authorities.
• Proficiency in both Arabic and English for technical reporting and communication.