QMS Specialist

About the Role

Gulf Packaging Industries is seeking a QMS & Audit Lead to join their team in the Eastern region of Saudi Arabia, covering cities such as Dammam, Al Khobar, Dhahran, Al Jubail, Al-Ahsa, Al Qatif, Ras Tannurah, and Buqayq. This full-time role involves leading the implementation, maintenance, and continual improvement of the Quality Management System (QMS) across the organization, ensuring compliance with applicable standards and managing all internal and external audits.

Key Responsibilities

• Lead the implementation, maintenance, and continual improvement of QMS policies, procedures, processes, and standards.
• Ensure compliance with management system standards, including ISO 9001, ISO 14001, ISO 45001, and ISO 50001.
• Manage and coordinate internal and external audits, covering planning, execution, findings, corrective actions, and follow-up.
• Serve as the primary contact for certification bodies, external auditors, and relevant stakeholders during audits.
• Develop and maintain QMS documentation, procedures, work instructions, forms, and records.
• Establish effective document control and records management systems.
• Monitor and track departmental and QMS KPIs, ensuring performance measurement, analysis, reporting, and follow-up.
• Verify and validate the effectiveness of QMS controls and corrective/preventive actions.
• Lead the implementation of change management requirements within the QMS.
• Conduct shop-floor training and awareness sessions on QMS requirements and audit readiness.
• Plan and conduct internal audits across various functions and processes.
• Prepare audit reports, identify non-conformities, and ensure timely closure of corrective actions.
• Coordinate and conduct Management Review Meetings, including agenda and report preparation.
• Support readiness for certification, surveillance, and recertification audits.
• Promote a culture of quality, compliance, and continual improvement.
• Maintain and support EcoVadis requirements and sustainability documentation.
• Ensure lessons learned and audit findings are incorporated into processes.

Required Experience and Qualifications

• Minimum of 5-10 years of dedicated QMS experience in a manufacturing environment.
• Strong experience in management system implementation and auditing.
• Proven responsibility for leading internal and external audits.
• Experience with organizations certified/assessed against ISO 9001, ISO 14001, ISO 45001, ISO 50001, and EcoVadis.
• Lead Auditor certification/training in relevant ISO standards is highly preferred.
• Strong knowledge of QMS documentation, document control, compliance monitoring, corrective actions, and continual improvement.
• Experience in conducting management reviews and shop-floor training/awareness programs.
• Strong understanding of KPI development, monitoring, tracking, and reporting.
• Good understanding of change management and risk-based process control.

Skills and Attributes

• Strong communication skills for effective interaction with stakeholders.
• Excellent coordination abilities for managing complex audit processes.
• Robust analytical skills for identifying non-conformities and improvement opportunities.
• Proficient auditing skills to ensure thorough and compliant assessments.

Work Environment

This is a full-time position within a manufacturing organization, focused on maintaining and enhancing quality management systems and audit readiness across various operational sites in the Eastern region of Saudi Arabia.

Application Process

Candidates meeting the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.