Graduate Engineer📣 Job Ad

About the Graduate Engineer Role at AVEVA

AVEVA is seeking a Graduate Engineer to join the Operation Centre (AOC) team in Al Khobar, Eastern, Saudi Arabia. This full-time role is designed for individuals with 0-1 years of experience, focusing on the delivery and support of software implementations that meet customer requirements for AOC and Digital Twin (DT) solutions. The successful candidate will be involved in implementing projects within the Information Management and Digital Twin domains, managing the process from contract signing through to final delivery and customer handover. Familiarity with the Oil & Gas and Petrochemical business is highly desirable for this position.

Core Responsibilities

• Carry out service engagements with customers, including the implementation of standard and customised solutions, training, requirements gathering and analysis, solution definition, and software customization.
• Provide product usage support to customers.
• Liaise with global teams in solution development, documentation, deployment, and delivery.
• Ensure projects are delivered as designed, on time, within budget, and to the satisfaction of the customer.
• Act as the primary customer interface to ensure proposed solutions meet their business needs.
• Serve as the technical Point of Contact for ongoing support of critical customers requiring continuous technical relationship management.
• Develop sound and trusted relationships with internal and external customers by providing accurate and efficient technical/engineering support.
• Respond to customer inquiries, questions, and issues by diagnosing problems and providing the most appropriate technical solution in an accurate and timely manner.
• Ability to travel to customer sites as required.

Essential Qualifications and Experience

• Bachelor’s degree in Chemical Engineering or a relevant engineering discipline.
• Prior hands-on experience with AOC, DT, and legacy Wonderware products.

Desired Skills and Capabilities

• Basic scripting/programming knowledge (PowerShell, SQL, JavaScript, C#).
• Knowledge of Microsoft SQL Server or other relational databases.
• Knowledge of Windows Server features such as IIS, COM+.
• Ability to troubleshoot implementations in a systematic way and bring in technical aid as needed.
• Understanding of abstract concepts such as classes, objects, attributes, and associations.
• Excellent written communication skills, including the ability to produce technical specifications and training material.
• Experience working with Global Industries and EPC within the mentioned areas is preferred.
• Prior hands-on experience in HMI development and designing.
• Fluent in English (written and spoken).

Work Environment and Location

This is a full-time position based in Al Khobar, Eastern, Saudi Arabia. The role involves working collaboratively within a team to support software implementations and projects for customers, with a requirement for travel to customer sites as part of service engagements.

Application Information

Candidates who meet the specified qualifications and requirements are encouraged to apply for this Graduate Engineer position at AVEVA.