Manager Sales (Western Province)

About the Role

** is seeking a Manager Sales for the Western Province, specifically covering Dammam and Al Khobar. This full-time role focuses on developing, managing, and expanding relationships with key accounts within the travel industry. The Manager Sales will be responsible for identifying client needs, fostering long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction.

Key Responsibilities

• Serve as the primary point of contact for assigned key accounts, managing all client commercial inquiries.
• Develop strong relationships with decision-makers and influencers within each account to enhance loyalty and retention.
• Conduct regular reviews of client needs, performance metrics, and travel patterns to propose tailored solutions.
• Visit partners regularly during the week to build rapport with management and agents.
• Develop and implement strategic account plans to achieve or exceed sales targets and revenue goals.
• Identify and pursue upsell and cross-sell opportunities by promoting additional travel products or services.
• Monitor market trends, competitor activities, and client industry developments to align offerings with client needs.
• Facilitate a smooth onboarding experience for new clients, ensuring they are fully trained on company booking platforms and available services.
• Organize periodic training sessions for clients on new features, products, and booking solutions.
• Attend industry events, conferences, and trade shows to represent the company, strengthen existing relationships, and establish new connections.
• Collaborate with cross-functional teams (*, marketing, product, operations) to align on client needs and deliver customized solutions.
• Analyze sales data, travel trends, and client usage patterns to identify growth opportunities and areas for improvement.
• Prepare and present regular performance reports for each account, including actionable insights and recommendations to improve sales and service quality.
• Maintain accurate records of client interactions, sales activities, and account progress in CRM tools.
• Proactively resolve any issues, complaints, or service challenges to ensure client satisfaction and retention.

Qualifications and Experience

• A strong background in sales and account management within the travel industry is required.
• Candidates should possess 5-10 years of relevant experience.

Required Skills

• Excellent interpersonal skills.
• Ability to strategically align client needs with company offerings.

Work Environment

This is a full-time position based in the Western Province, covering the cities of Dammam and Al Khobar.

Application Process

Salary details for this position will be discussed during the interview process.