Process Improvement Specialist📣 Job Ad

About the Role

Saudi Diesel Equipment Company is seeking a Process Improvement Specialist to join its team in Al Khobar, Eastern Province. This full-time role is critical for enhancing operational efficiency and service quality across various departments within the organization. The position requires 2-5 years of experience in process optimization or a related field.

Role Purpose and Expected Outcomes

The Process Improvement Specialist will identify, document, and optimize business processes to drive operational efficiency, achieve cost reductions, and improve overall service quality. This role is instrumental in leading continuous improvement initiatives that align with organizational objectives. Success will be measured by the delivery and adoption rates of optimized processes, the business value generated through cost reduction and efficiency improvements, and enhanced process reliability and performance.

Key Responsibilities

• Conduct requirement-gathering sessions with relevant departments to understand current processes.
• Map and document existing workflows (AS-IS) using standardized process documentation methods.
• Design optimized future-state workflows (TO-BE) focused on eliminating redundancies and inefficiencies, in coordination with all stakeholders.
• Facilitate and coordinate the implementation of approved process improvements.
• Train staff in newly developed or updated processes to ensure smooth adoption.
• Monitor process performance post-implementation using key metrics such as time, cost, and quality.
• Collaborate closely with the PMO, Innovations Manager, Automation Specialist, and other departmental stakeholders to align improvements with technology adoption plans.
• Conduct ROI and impact assessments for each automation project.
• Prepare periodic reports summarizing improvements achieved, cost savings, and productivity gains.

Qualifications and Experience

• Demonstrated ability to deliver measurable business value through process optimization or automation, such as cost savings or cycle time reduction.
• Experience establishing or supporting automation programs or Centers of Excellence (CoE).
• Strong knowledge of process mapping and BPMN tools, including BlueWorks live or similar platforms.
• Exposure to project management methodologies (Agile, Waterfall, or hybrid) is considered an advantage.

Work Location

This full-time position is based in Al Khobar, Eastern Province, Saudi Arabia.

Application Process

Candidates who meet the specified qualifications and experience are encouraged to apply.