Parts Supervisor

About the Role

Abdul Latif Jameel is seeking a Parts Supervisor to oversee center parts operations in Al Qassim. This full-time role is responsible for ensuring business growth and profitability by achieving sales targets, optimizing resource utilization, and adhering to company standards. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Supervise efficient purchasing procedures, inventory control, staffing, safety, security, merchandising, and advertising to achieve profitability targets and control expenses.
• Oversee the implementation of established credit sales criteria for the company's parts business, developing schemes for sales targets, customer satisfaction, and manpower.
• Ensure profit margins remain high by instituting control measures against changes in sales, discount, and cost prices.
• Coordinate with qualified training institutes to ensure necessary technical training is provided to Parts associates, improving their skills and productivity.
• Supervise daily operations across the parts department, ensuring compliance with processes and optimal deployment of manpower to improve sales revenue.
• Support internal and external clients (retail, internal, fleet) in increasing sales targets through approved sales strategies.
• Monitor reports and operational activities regularly to ensure alignment with approved plans and correct any deviations promptly.
• Supervise year-end stock-taking activities, ensuring they are performed according to processes and completed on time to avoid delivery delays.
• Support the implementation of Jameel Standard and ensure compliance within the assigned center.

Financial and Operational Oversight

The Parts Supervisor is directly responsible for maintaining the net sales and gross profit of the assigned Parts center. This role involves preparing comprehensive schemes covering sales targets, customer satisfaction, and manpower requirements to enhance sales performance. Direct supervision of Parts associates is a core component of this position.

Required Knowledge and Skills

• Knowledge of principles and processes for providing customer and personal services, including needs assessment, quality standards, and satisfaction evaluation.
• Understanding of principles and methods for showing, promoting, and selling products, including demonstration, sales techniques, control systems, and the Saudi Automotive Industry.
• Basic knowledge of Accounting and Financial principles and procedures.
• Proficiency in the English language, including meaning, spelling, composition rules, and grammar.

Decision-Making Authority and Compliance

This role includes assuring the correct execution of discount and return invoice policies. The supervisor is also responsible for ensuring adherence to Ministry of Commerce regulations and the Jameel Standard. The position contributes to the retail strategy by driving high business profitability, controlling expenses, and enhancing customer expectations.