Store General Manager [Saudi National]📣 Job Ad

About ABYAT

ABYAT stands as the largest retail store in the Middle East, offering an extensive range of over 22,000 products across 22,000 square meters, primarily focused on home improvement solutions. Established in September 2005 in Kuwait, the company is actively expanding its footprint into Saudi Arabia, Qatar, and the UAE, consistently prioritizing customer needs and delivering unparalleled service in its operations.

The Opportunity: Store General Manager [Saudi National]

ABYAT is seeking a Store General Manager [Saudi National] to lead and oversee all store operations in Al Qassim. This full-time role is critical for ensuring the achievement of sales targets, optimizing key performance indicator (KPI) performance, and delivering an exceptional customer experience within a large-format retail environment. The General Manager will be responsible for driving store profitability through strong leadership, effective commercial execution, and operational excellence.

Key Responsibilities

• Lead and manage daily store operations to ensure the smooth execution of all retail activities.
• Drive store performance to achieve and exceed established sales targets and KPIs.
• Monitor key retail metrics, including traffic, conversion rate, average basket size, and sales productivity.
• Ensure high standards of customer service and effectively manage escalated customer concerns.
• Lead, coach, and develop store teams to achieve performance targets and foster a high-performing environment.
• Ensure compliance with Visual Merchandising standards and execute promotional campaigns effectively.
• Oversee inventory levels, stock replenishment processes, and product availability.
• Coordinate seamlessly with Supply Chain, HR, Finance, Marketing, and Commercial teams for integrated operations.
• Monitor store KPIs and prepare comprehensive performance reports with actionable insights.
• Manage store operating expenses and identify opportunities for cost optimization.

Qualifications and Experience

• A minimum of 2-5 years of experience in a relevant leadership role within a large-format retail environment.
• Proven ability to lead and manage comprehensive store operations.
• Demonstrated track record of achieving sales targets and improving key performance indicators.
• Strong understanding of retail commercial execution and operational best practices.

Work Environment

This is a full-time position based in Al Qassim, operating within a dynamic large-format retail setting. The role requires leadership in a fast-paced environment focused on home improvement products and customer service excellence.

Application Information

Candidates who meet the specified qualifications and are prepared to lead a prominent retail operation are encouraged to apply.