Team Leader Housekeeping📣 Job Ad

About the Role

Hyatt Place Al Ula is seeking an experienced Team Leader Housekeeping to support the upcoming opening of this new hotel. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, catering to both leisure and business travelers. As the Team Leader Housekeeping, you will oversee daily cleaning activities, ensuring that guest rooms and public areas consistently meet Hyatt Place standards, and contribute to a clean, comfortable, and welcoming environment for all guests.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping colleagues to ensure efficient operations.
• Inspect guest rooms, corridors, and public areas to ensure that cleanliness and presentation standards are meticulously maintained.
• Assist in assigning daily tasks to housekeeping staff and monitor their work performance to guarantee operational efficiency.
• Ensure that all housekeeping supplies, linens, and equipment are properly maintained and readily available for use.
• Support room readiness for guest arrivals and coordinate closely with the Front Office team to meet guest expectations.
• Train, guide, and support housekeeping colleagues to uphold service and quality standards.
• Report any maintenance issues promptly and follow up with the relevant departments to ensure timely resolution.
• Ensure strict compliance with all hygiene, safety, and established housekeeping procedures.
• Handle guest requests and address housekeeping-related concerns in a professional and timely manner.
• Support pre-opening housekeeping preparations and ensure operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in housekeeping operations within the hotel industry is required.
• Supervisory or team leadership experience in a housekeeping setting is preferred.
• Good knowledge of standard housekeeping procedures, cleaning standards, and effective room inspection practices.
• Strong organizational and time management skills are essential for managing daily tasks and staff.
• A keen attention to detail and a commitment to maintaining high-quality standards are necessary.
• The ability to work effectively and efficiently in a fast-paced environment is crucial.
• Good communication and interpersonal skills are needed to interact with colleagues and guests.
• Excellent English communication skills are required for effective interaction.

Required Skills

• Proficiency in Housekeeping Procedures and Cleaning Standards.
• Expertise in Room Inspection Practices.
• Strong Organizational and Time Management Skills.
• Excellent Attention to Detail.
• Effective Communication and Interpersonal Skills.

Work Environment and Experience

This is a full-time position based in Al Ula, Saudi Arabia. The ideal candidate will have 5-10 years of relevant experience in housekeeping operations, with a preference for supervisory or team leadership experience.