Social Media & Community Manager

About the Role

Silqfi is seeking a Social Media & Community Manager to oversee its social media presence across multiple brand pages. This full-time position is based in Dammam, Eastern Province, and involves managing content, engaging with communities, supporting paid social efforts, and reporting on performance.

Role Overview

The Social Media & Community Manager will be responsible for the comprehensive management of social media channels for Fina Capital, Fina ONE & Pay, and Mowaridi. This includes strategic planning, content calendar management, community interaction, and performance analysis, ensuring alignment with business objectives.

Key Responsibilities

• Plan and manage the monthly social media content calendar for all brand pages.
• Coordinate with business teams to align social content with business priorities and upcoming plans.
• Create and manage social media ads for awareness and engagement campaigns.
• Produce weekly and monthly performance reports for all brand social pages.
• Track and analyze competitor activity, generating regular competitive analysis reports.
• Moderate and respond to comments and messages across all pages, maintaining brand tone and community engagement.
• Attend and cover on-ground events with photos, videos, and live posting to ensure full social coverage.
• Stay current on platform updates, trends, and best practices across social channels including Instagram, X, LinkedIn, and TikTok.
• Coordinate with the Design and Motion (Creative) team to ensure timely delivery of assets for scheduled and reactive content.
• Flag emerging issues or negative sentiment early, escalating to Marketing or leadership when necessary.

Required Qualifications and Experience

• Proven experience managing social media for multiple brands or pages simultaneously.
• Experience running paid social campaigns focused on awareness and engagement.
• Strong organizational skills to manage a content calendar aligned with business goals.
• Comfortable with reporting and analytics tools, including native platform insights and competitor tracking tools.
• Good community management instincts, demonstrating appropriate tone, timing, and judgment in public responses.
• Willingness and ability to attend events on-ground, which may sometimes occur outside standard working hours.
• A minimum of 5 to 10 years of relevant experience is required for this role.

Work Environment

This is a full-time position based in Dammam, Eastern Province. The role requires active participation in on-ground events as needed to ensure comprehensive social media coverage.

Application Process

Candidates who meet the qualifications are encouraged to apply. Salary details will be discussed during the interview process.