Technical Services Lead Mechanical📣 Job Ad

About the Role

BAE Systems Saudi Arabia is seeking a Technical Services Lead specializing in Mechanical systems. This full-time position is based in Dhahran, KSA, and requires over 10 years of experience. The primary responsibility of this role is to serve as the main point of contact for RSAF Tornado technical issues within the specialist field, providing essential support and solutions for in-service challenges.

Key Responsibilities

• Act as the primary point of contact in Dhahran for RSAF Tornado technical issues related to the area of responsibility.
• Conduct technical support activities, liaising with UK-based BAE Systems Technical Services Teams, RSAF staff, MODSAP, and subcontractors.
• Engage with internal Tornado Support Service (TSS) stakeholders, including Maintenance and Supply Chain.
• Understand customer and TSS concerns through direct contact with RSAF HQ/KAAB, MODSAP, and internal TSS stakeholders, facilitating issue resolution.
• Raise and monitor KSA TSS Technical Queries, ensuring responses meet expectations.
• Support customer and internal TSS meetings, including data provision and presentation generation.
• Generate and review presentation packs, tracking and drafting responses to actions to meet deadlines.
• Maintain comprehensive files for Technical Services senior meeting minutes and actions.
• Monitor and review Time Compliance Technical Orders (TCTOs), Technical Publication Deficiency and Improvement Reports (TPDIRs), Material Deficiency Reports (MDRs), and Technical Queries (TQs), providing recommendations to the Technical Services Manager.
• Provide ad hoc technical support and specialist advice for obsolescence investigations.
• Review and draft Statements of Work (SoWs) and coordinate CWP duties.
• Gather information to monitor engineering performance of Aerospace Ground Equipment (AGE) and assist RSAF in identifying and resolving problems.
• Provide secondary coverage for other Technical Services Leads as required.
• Deputize for the Technical Services Manager when necessary.
• Ensure awareness of CAME sections and associated TSS procedures.
• Deliver technical services awareness briefings to new arrivals and visitors.
• Support the annual review of Technical Services procedures and audits, including resolution of findings.

Required Qualifications and Experience

• A minimum of 10 years of relevant experience.
• Must be self-motivated and capable of applying knowledge and experience independently.
• Ability to communicate effectively with RSAF, MODSAP, other business units, and stakeholders at all levels.
• Excellent command of the English language, both written and verbal.
• Proven experience in preparing and delivering presentations at a senior level.
• Sound working knowledge of the Microsoft Office Suite, particularly Word, Excel, and PowerPoint.

Work Environment

This role is a full-time position located in Dhahran, KSA, within BAE Systems Saudi Arabia. The successful candidate will work within a dynamic environment, collaborating with various internal and external stakeholders to ensure the effective resolution of technical issues related to RSAF Tornado aircraft.

Application Process

Candidates who meet the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.