Assistant HR Operations & Administration

About the Role

Modern Mills For Food Products Co. is seeking an Assistant, HR Operations & Administration to join their team in Jeddah. This full-time role supports core HR operational processes, government relations, employee benefits, and administrative services. The position is critical for ensuring regulatory compliance, timely service delivery, and employee satisfaction in accordance with company policies and Saudi labor regulations.

Key Responsibilities

• Coordinate with the Government Relations Officer (GRO) for timely processing of visas, Iqamas, renewals, exit/re-entry permits, and other government documentation.
• Ensure compliance with Saudi labor, immigration, and applicable regulatory requirements.
• Manage employee transactions through government platforms such as Muqeem, Absher, and Qiwa.
• Oversee employee registration, deregistration, and monthly GOSI contribution processing, ensuring accuracy and timeliness.
• Reconcile GOSI records and maintain data accuracy between HRIS and GOSI systems.
• Prepare GOSI reports and supporting documentation for Finance, Audit, and other stakeholders.
• Ensure eligible employees are registered under applicable HRDF programs in coordination with relevant departments.
• Maintain accurate records for HRDF reimbursement claims and follow up on submissions.
• Act as the primary contact for employee medical and life insurance matters, coordinating with providers on policy issuance, renewals, additions/deletions, and claims.
• Educate employees on their medical and life insurance benefits, coverage, and claim procedures.
• Manage employee air-ticket entitlements for business travel, onboarding, annual leave, and final exit.
• Liaise with approved travel agencies for timely ticket bookings, cost monitoring, and policy compliance.
• Maintain accurate records of ticket utilization and related travel entitlements.
• Consolidate and validate monthly payroll inputs, including new hires, exits, deductions, overtime, allowances, and time-management data, submitting them to Payroll within deadlines.
• Ensure all payroll supporting documentation is complete, accurate, properly maintained, and audit-ready.
• Coordinate with Payroll and Finance to resolve discrepancies and address employee payroll queries.
• Support HR administration activities, including employee ID processing, onboarding/offboarding documentation, and personnel record maintenance.
• Coordinate outsourced and contract staff requirements and follow up with vendors for timely service delivery.
• Maintain accurate employee data in the HR system for all assigned areas.
• Participate in audits, reporting, and documentation related to Government Relations, GOSI, HRDF, insurance, payroll, and HR administration.
• Identify and implement opportunities to streamline HR operational processes, improve efficiency, strengthen controls, and enhance cost-effectiveness and transparency.

Experience and Qualifications

Candidates should possess 3 years of relevant experience in HR operations and administration. A strong understanding of Saudi labor laws and government platforms is essential for this role.

Skills and Competencies

• Proficiency in managing government relations processes and platforms.
• Strong organizational skills and attention to detail for data accuracy and record-keeping.
• Ability to coordinate with various internal departments and external vendors.
• Effective communication skills to address employee queries and explain benefits.
• Problem-solving skills for resolving payroll discrepancies and operational challenges.

Work Environment

This is a full-time position based in Jeddah, requiring active participation in HR operational processes and administrative tasks within a dynamic corporate environment.

Application Process

Interested candidates are encouraged to apply for this role. Salary details will be discussed during the interview process.