Career Opportunities: Service Associate Waiter📣 Job Ad

About the Role

Shangri-La Hotel in Jeddah is seeking a Service Associate - Waiter to join their Food & Beverage team. This full-time position involves creating memorable dining experiences for guests while upholding Shangri-La standards. The role extends beyond standard greeting and serving duties to focus on guest delight and service excellence.

Key Responsibilities

• Demonstrate a strong understanding of the menu and dish preparation methods.
• Suggest menu selections to guests.
• Take orders and serve guests efficiently and courteously.
• Focus on guest satisfaction and creating positive dining moments.
• Prepare the restaurant for service operations.
• Coordinate effectively with the culinary team to ensure timely guest service.
• Ensure accurate billing and appropriate posting of transactions.
• Adhere to Shangri-La Food Safety Processes and Procedures.
• Support colleagues in the successful operation of the F&B outlet.
• Assist the supervisor in maintaining smooth meal operations.

Qualifications and Experience

• 0-1 year of relevant experience is required for this role.

Work Environment and Culture

Shangri-La Hotel is committed to being an equal opportunity employer, welcoming applications from all qualified candidates. The workplace values passion, supports self-realization, and encourages personal growth. The company offers structured learning and development pathways designed to advance professional and leadership skills. Teams promote inclusion and respect, valuing diversity and fostering a secure environment for all colleagues.

Benefits and Recognition

The role includes competitive benefits, recognition programs, and colleague stay/travel perks that acknowledge contribution and dedication.

Application Process

All information provided by applicants will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.