Guest Experience Expert (Saudi Only)📣 Job Ad

About the Role

Marriott Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah. This full-time role focuses on creating memorable and unique experiences for guests throughout their stay, extending beyond standard check-in and check-out procedures. The position is open to Saudi nationals only and requires 0-1 years of experience.

Key Responsibilities

• Delivering a wide range of services to guide guests through their entire stay.
• Processing operational needs and addressing guest requests efficiently.
• Completing necessary reports and documentation.
• Sharing information about local area highlights with guests.
• Ensuring all transactions contribute positively to the overall guest experience.

Professional Standards and Operational Requirements

• Creating and maintaining a safe workplace environment.
• Adhering to all company policies and procedures.
• Maintaining confidentiality of sensitive information.
• Protecting company assets.
• Upholding established quality standards in all tasks.
• Ensuring professional uniform, personal appearance, and communication at all times.

Physical Demands

This role requires physical activity including standing, sitting, or walking for extended periods. Guest Experience Experts will also engage in hands-on work, which involves moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Company Culture and Commitment

Marriott International is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds, cultures, talents, and experiences of all associates. We foster an inclusive environment and are dedicated to non-discrimination on any protected basis.

About Marriott Hotels

Marriott Hotels aims to enhance hospitality through innovation while maintaining a familiar comfort globally. As a host, you will contribute to delivering "Wonderful Hospitality. Always." through thoughtful, heartfelt, and forward-thinking service. Joining Marriott Hotels means becoming part of Marriott International's portfolio of brands, where you can pursue your purpose and grow within a global team.