Learning Specialist AMZL Transportation Field L&D📣 Job Ad

About the Role

Amazon is expanding its Learning team within Amazon Operations and is seeking a Learning Specialist AMZL Transportation Field L&D. This full-time position is based in Jeddah, Makkah, Saudi Arabia, focusing on the Last Mile sector. The role involves contributing to operational excellence by enhancing the capabilities of associates and improving performance metrics.

Role Context and Purpose

The Last Mile Learning Specialist works directly with Operations Managers, Area Managers, and associates. This role is dedicated to continuously improving the long-term capabilities of the assigned operational area. It focuses on enhancing associates' job-related skills and driving improvements in key operational metrics such as Safety, Quality, and Productivity through effective learning interventions.

Key Responsibilities

• Execute all standard trainer tasks as outlined on the Trainer Standard Work Checklist.
• Deliver network standard technical training programs.
• Partner with Operations Leaders to evaluate and improve existing training processes within work areas.
• Directly coach associates to improve their job performance and skill sets.
• Manage training compliance to ensure accurate and properly maintained training records.
• Develop, maintain, and apply learning tools, including methods, checklists, and skill-building agreements, to foster associate development.
• Assist in driving the successful execution of both peak and non-peak training plans.
• Measure associate performance against Safety, Quality, and Productivity standards, applying learning tools to improve operational metrics.

Required Skills and Attributes

The ideal candidate will possess excellent communication skills, comfortable interacting with groups and individuals one-on-one. The ability to give and receive feedback effectively is crucial. Candidates should be goal-oriented, capable of meeting time commitments and deadlines, and provide valuable insights to area managers. A positive demeanor, a focus on the success of others, and a customer-obsessed approach are essential for this role.

Work Location and Type

This is a full-time position within Amazon Operations, located in Jeddah, Makkah, Saudi Arabia. The role requires active engagement with operations teams and associates within the Last Mile transportation network.

Application Information

This role offers an opportunity to contribute to the continuous improvement of Amazon's operational capabilities. Qualified candidates are encouraged to apply.