PACS Administrator / (Senior)

About the Role

Fakeeh Care Group is seeking a PACS Administrator / (Senior) to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time position involves maintaining, organizing, and supervising all technical aspects related to RIS/PACS systems and their integrations, ensuring the smooth operation of IT infrastructure across designated Fakeeh Care entities.

Role Purpose

The primary purpose of this role is to ensure the continuous and efficient functioning of RIS/PACS systems and their integrations. The administrator will provide essential end-user technical support and manage critical IT infrastructure components to meet business needs within the healthcare environment.

Key Responsibilities

• Manage technical issues related to RIS/PACS servers, system integrations, workstations, and physicians’ referral portals.
• Perform daily preventive maintenance for critical areas to ensure RIS/PACS and integrated systems meet business requirements.
• Maintain and update user lists on the RIS, including radiologists, technicians, receptionists, typists, and clinicians.
• Schedule periodic maintenance and upgrades with Siemens, coordinating with the System Integration Manager, Radiology Department Director, and administration.
• Ensure daily backups of PACS/RIS are completed and daily/weekly tape changes are performed on time. Verify High Availability and Disaster Recovery solutions are in-sync, ready, and optimized.
• Demonstrate new techniques, equipment, and procedures to staff.
• Provide basic support for end-user applications, including HIS, software, email, antivirus, internet, and desktop applications, resolving issues through to completion.
• Install and configure systems, HIS applications, software, and hardware, including computers, printers, access points, and peripheral devices.
• Prepare operating systems for computers by installing Windows OS and desktop applications.
• Assess user needs and business requirements related to end-user tasks and create assessment reports.
• Perform other duties as assigned within the scope of the job.

Qualifications and Experience

• Experience required: 0-1 years in a relevant field.

Work Environment

This is a full-time position based in the Makkah region, supporting Fakeeh Care Group entities in Jeddah and Makkah. The role involves working within a dynamic healthcare IT environment, collaborating with various departments and external vendors.

Application Process

Interested candidates are invited to apply for this role. Salary details will be discussed during the interview process.