Quality Team Leader Fresh Food

About the Role

Ninja (quick-commerce) is seeking a Quality Team Leader - Fresh Food to oversee quality operations within its warehouse and supply chain activities in Riyadh, Riyadh Province. This full-time role requires 2-5 years of experience and focuses on ensuring compliance with company standards and regulatory guidelines, while fostering a culture of accuracy, safety, and continuous improvement.

Key Responsibilities

• Lead and develop the quality team, overseeing daily activities and ensuring operational efficiency.
• Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.
• Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).
• Develop, update, and maintain Standard Operating Procedures (SOPs), work instructions, and quality documentation.
• Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.
• Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.
• Conduct internal audits and ensure alignment with ISO and other relevant standards.
• Maintain accurate records of inspections, test results, and quality incidents.
• Prepare and present quality performance reports, trends, and risk assessments to management.
• Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier relations.

Required Qualifications and Experience

• A minimum of 2 years of experience in quality assurance or quality control.
• At least 1 year of experience in a leadership role.
• Practical experience in warehouse or supply chain quality operations.

Required Skills

• Strong leadership and team-development skills.
• Solid knowledge of quality standards, SOPs, CAPA, and auditing practices.
• Excellent analytical, problem-solving, and communication abilities.
• Proficiency in quality tools and MS Office applications.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.

Work Environment

This is a full-time position based in Riyadh, where the Quality Team Leader will be integral to maintaining high standards across fresh food operations within a dynamic quick-commerce environment.