Relationship Manager

About the Role

Nama United Financing Company is seeking a Relationship Manager to join their team in Makkah, with a focus on Jeddah and Makkah cities. This full-time role involves developing and maintaining strong client relationships, identifying new business opportunities, and promoting corporate card products and payment solutions. The ideal candidate will have 2-5 years of experience in relationship management within financial services.

Key Responsibilities

• Develop and maintain strong relationships with existing corporate clients.
• Identify and acquire new corporate customers and business opportunities.
• Promote corporate card products, including purchasing cards, travel cards, expense cards, and other payment solutions.
• Understand clients’ business requirements and recommend suitable card solutions.
• Achieve assigned sales, revenue, activation, and portfolio growth targets.
• Manage the full sales cycle, from prospecting and presentations to onboarding and implementation.
• Coordinate with internal teams such as Credit, Operations, Compliance, Risk, Finance, and Customer Service to ensure smooth client onboarding and service delivery.
• Monitor client portfolios, card usage, spending patterns, and overall account performance.
• Identify opportunities for cross-selling and upselling additional financial products and services.
• Conduct regular client meetings and business reviews to strengthen relationships and identify new opportunities.
• Handle client inquiries, concerns, and service issues and ensure timely resolution.
• Ensure all client activities comply with internal policies, regulatory requirements, KYC, AML, and credit guidelines.
• Prepare regular sales and portfolio reports and provide market and client insights to management.
• Monitor competitors and market trends to identify opportunities for improving corporate card offerings.
• Maintain accurate and up-to-date customer information and relationship records.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Finance, Banking, Marketing, or a related field.
• 3–5 years of experience in relationship management, travel sales, corporate sales, credit cards, or financial services.
• Experience in SMEs and managing corporate clients is preferred.
• Strong understanding of corporate payment solutions and card products.

Required Skills

• Relationship Management
• Corporate Sales
• Business Development
• Negotiation & Influencing
• Customer Focus
• Financial & Commercial Awareness
• Problem Solving
• Communication & Presentation
• Portfolio Management
• Results Orientation
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Work Environment

This is a full-time position based in the Makkah region, covering Jeddah and Makkah cities. The role requires active engagement with corporate clients and internal teams to ensure effective service delivery and business growth.

Application Process

Qualified candidates are encouraged to apply. Salary details will be discussed during the interview process.