Senior Sales Manager The EDITION

About EDITION Hotels

EDITION Hotels combine the vision of boutique hotelier Ian Schrager with the service delivery of a luxury hotel and the global reach of Marriott International. The brand focuses on providing a distinct hospitality experience, targeting consumers who value quality, originality, design, and service excellence without conventional limitations.

Role Summary

The Senior Sales Manager for The Jeddah EDITION is responsible for proactively soliciting and managing large group and catering opportunities with significant revenue potential. This full-time role, based in Jeddah, involves managing opportunities not handled by an Event Booking Center (EBC) and actively up-selling to maximize revenue. The position requires 2-5 years of experience and focuses on achieving personal and team revenue goals while driving customer loyalty through service excellence.

Key Responsibilities

• Target group and catering accounts, markets, or segments with an emphasis on proactive solicitation and account saturation.
• Partner with group and catering counterparts to effectively manage business opportunities.
• Respond to incoming group and catering opportunities for the property that are outside EBC parameters, or handle all opportunities if the property does not participate in an EBC.
• Identify, qualify, and solicit new group and catering business to achieve personal and property revenue goals, focusing on accounts with significant potential sales revenue.
• Develop effective group and catering sales plans and actions, and design, develop, and sell creative catered events.
• Maximize revenue by upselling packages and creative food and beverage options.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position the property.
• Close the best opportunities for each property based on market conditions and individual property needs, utilizing negotiation skills and creative selling abilities.
• Handle complex business with significant revenue potential and customer expectations.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the community to strengthen and expand the customer base for group and catering sales opportunities.
• Support the brand’s Service and Relationship Strategy by delivering service excellence throughout each customer experience to drive loyalty.
• Execute brand’s Customer Service Standards and property’s Brand Standards, ensuring customer satisfaction before and during programs or events.
• Serve customers by understanding their needs and recommending appropriate features and services that meet and exceed expectations, building loyalty to the property and brand.
• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Manage and develop relationships with key internal and external stakeholders.
• Utilize sales resources, administrative/support staff, and intranet for information.
• Conduct site inspections and create contracts as required.
• Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Candidate Profile

We are seeking individuals who are outgoing and dedicated to providing service excellence. The ideal candidate will be inspired by a challenging work environment and committed to delivering exceptional guest experiences. This role is suited for professionals who thrive in a setting where service is delivered with genuine care.

Qualifications and Experience

• 2-5 years of experience in sales, preferably within the hospitality sector.
• Demonstrated ability to proactively solicit and manage group/catering opportunities.
• Strong negotiation and creative selling skills.
• Understanding of market conditions, competitor strengths, and economic trends.
• Proven track record of building and strengthening customer relationships.
• Commitment to delivering high standards of customer service.

Application

Join EDITION and become part of a global team within Marriott International, where you can contribute to a portfolio of distinguished brands.