Senior Technical / Engineering Delivery POC

About Limo

Limo is a Saudi ride-hailing platform expanding its operations across the Kingdom, with current activities in Jeddah and Makkah. The company is focused on strengthening its technology delivery, platform reliability, and engineering governance as it scales.

The Role: Senior Technical / Engineering Delivery POC

Limo is seeking a Senior Technical / Engineering Delivery Point of Contact to serve as the local technical liaison between Limo's Saudi business, product, and operations teams and its remote engineering team. This is a part-time position based in Makkah, requiring over 10 years of experience. This role is not a pure developer position; it focuses on providing technical oversight and managing engineering execution.

Key Responsibilities

• Translate business and operational requirements into clear technical development tasks and acceptance criteria.
• Monitor daily and sprint-level engineering delivery, timelines, dependencies, and blockers.
• Independently validate completed work through staging, API testing, QA evidence, PR/code review, and production behavior.
• Own release-readiness and production deployment governance.
• Oversee cloud infrastructure, servers, hosting environments, and production configurations, ensuring availability, performance, security, and reliability.
• Monitor platform performance, stability, crashes, API errors, database performance, dispatch reliability, server health, and incidents.
• Ensure infrastructure scalability and readiness for increasing traffic, concurrent users, and real-time dispatch activity.
• Coordinate critical incident response, troubleshooting, and root-cause analysis with the remote engineering team.
• Review architecture, scalability, technical debt, security risks, and single points of failure.
• Ensure appropriate infrastructure monitoring, alerting, backups, disaster recovery, and rollback procedures.
• Track engineering KPIs and provide weekly delivery/stability reports and monthly performance reviews.
• Monitor infrastructure KPIs, including platform uptime, server resource utilization, API response times, infrastructure reliability, and incident recovery time.
• Challenge delays, quality issues, infrastructure risks, and unsupported completion claims, escalating where necessary.

Performance Measurement

Success in this role will be measured by delivery, quality, stability, scalability, and outcomes. Key Performance Indicators (KPIs) include on-time delivery, sprint completion, cycle time, production defects, mobile crash/error rates, API performance, platform uptime, infrastructure reliability, Firebase and mobile-service reliability, load-test readiness, incident resolution, release success, and recurring-incident reduction.

Impact of the Role

This position offers a direct impact on the technology foundation of a growing Saudi mobility platform. The Senior Technical / Engineering Delivery POC will play a key role in enhancing Limo's engineering operations to be more reliable, scalable, accountable, and prepared for national expansion.

Application Process

Interested candidates are requested to submit their CV along with a brief summary of their experience managing remote engineering teams, cloud infrastructure, mobile applications, and production technology platforms.