Broker Parts Supervisor

About the Role

Abdul Latif Jameel is seeking a Broker Parts Supervisor to oversee center parts operations in Makkah and Taif. This full-time role is crucial for ensuring business growth and profitability by achieving sales targets, optimizing resource utilization, and maintaining company standards. The supervisor will directly manage Parts associates within the assigned center.

Key Responsibilities

• Supervise efficient purchasing procedures, inventory control, staffing, safety, security, merchandising, and advertising to achieve profitability targets and control expenses.
• Oversee the implementation of established credit sales criteria for the company's parts business, including preparing schemes for sales targets, customer satisfaction, and manpower requirements.
• Ensure high profit margins are maintained by instituting control measures against fluctuations in sales, discounts, and cost prices.
• Coordinate with training institutes to ensure Parts associates receive necessary technical training to improve skills and productivity.
• Supervise daily operations within the parts department, ensuring compliance with processes and optimal deployment of manpower to improve sales revenue.
• Support internal and external clients (retail, internal, and fleet) in achieving sales targets through approved sales strategies.
• Monitor reports and operational activities regularly to ensure adherence to plans and correct any deviations promptly.
• Supervise year-end stock-taking activities, ensuring they are performed according to processes and completed on time to avoid delivery delays.
• Support the implementation of the Jameel Standard and ensure compliance within the assigned center.

Required Qualifications and Experience

• 2-5 years of relevant experience.
• Knowledge of principles and processes for providing customer and personal services, including needs assessment and satisfaction evaluation.
• Understanding of principles and methods for showing, promoting, and selling products, including demonstration, sales techniques, and control systems, with familiarity in the Saudi Automotive Industry.
• Basic knowledge of accounting and financial principles and procedures.
• Proficiency in the English language, including grammar, composition, and spelling.

Decision-Making Authority and Framework

The role involves preparing comprehensive schemes for sales targets, customer satisfaction, and manpower requirements to enhance sales. The supervisor is responsible for assuring the correct execution of discount and return invoice policies, adhering to Ministry of Commerce regulations, and following the Jameel Standard.

Strategic Focus

This position contributes to driving the retail strategy by achieving high business profitability, controlling expenses, and enhancing customer expectations within the assigned Parts center.