Hostess📣 Job Ad

About the Hostess Role at Hilton

Hilton is seeking a dedicated Hostess to join its team in Makkah, Saudi Arabia. This full-time position is suitable for candidates with 0-1 year of experience. The Hostess plays a key role in delivering exceptional guest experiences by providing friendly, timely, and efficient service, contributing to the overall warmth of hospitality.

Key Responsibilities

The Hostess is responsible for ensuring an excellent Guest and Member experience through various tasks performed to the highest standards. Specific responsibilities include:

• Managing guest queries in a friendly, timely, and efficient manner.
• Maintaining extensive knowledge of all menu offerings and products.
• Following correct reporting procedures for any issues encountered.
• Adhering to Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene.
• Assisting callers courteously and promptly, taking legible and accurate messages, and passing them to the appropriate person without delay.
• Possessing a good knowledge of the restaurant's seating arrangements.
• Complying with hotel security, fire regulations, and all health and safety legislation.

Required Qualifications and Attributes

Candidates for this role should demonstrate qualities aligned with Hilton's Core Values. These include:

• A commitment to hospitality, aiming to create positive guest experiences.
• Acting with integrity and consistently making appropriate decisions.
• Demonstrating leadership through inspiring others.
• A belief in teamwork to achieve optimal outcomes.
• A sense of ownership and accountability for responsibilities.
• A focus on immediate tasks, applying urgency and discipline to each moment to ensure a lasting impact.

Company Overview: Hilton

Hilton is a global leader in the hospitality industry, recognized for its commitment to both guest satisfaction and fostering an exceptional workplace for its Team Members. With a history of welcoming over 3 billion guests worldwide, Hilton maintains its founding vision to spread the light and warmth of hospitality. The company's culture has earned it repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune, reflecting its standards for the future of travel.

Work Location and Employment Type

This full-time Hostess position is based in Makkah, Saudi Arabia. The role offers an opportunity to contribute to a renowned hospitality brand within a dynamic environment.

Application Information

Interested candidates are encouraged to apply. Hilton supports career development and offers a professional environment for individuals starting or advancing their careers in hospitality.