Revenue Cycle (RCM) Manager

Role Summary

Badruddin Medical is seeking a Revenue Cycle (RCM) Manager to oversee and transform its Revenue Cycle Management function. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and requires a professional with a strong focus on financial and revenue stewardship within the healthcare sector.

Strategic Mandate

The RCM Manager holds end-to-end stewardship, leadership, and accountability for the performance and transformation of the RCM function. This involves building and scaling a high-performing RCM operating model, driving innovation and change management, and optimizing revenue conversion for sustainable financial performance across all revenue streams. The role also focuses on developing strong payer relationships, collaborating with stakeholders to enhance patient and family experience, and supporting compliant, commercially sound, and operationally effective growth across the healthcare service portfolio in alignment with value-based healthcare principles.

Key Responsibilities

• Lead and scale the end-to-end RCM function, establishing effective operating standards, performance discipline, team capability, and cross-functional coordination.
• Drive financial and revenue performance by maximizing legitimate revenue capture and cash conversion, minimizing revenue leakage, and maintaining effective forecasting, financial visibility, and resource efficiency.
• Develop and manage payer relationships and commercial opportunities, including network development, reimbursement negotiations, and evaluation of commercially viable and sustainable payer arrangements, such as emerging value-based reimbursement models.
• Oversee RCM performance across insured and self-pay patient pathways, supporting effective Patient Access, patient flow, and service delivery in alignment with value-based care principles.
• Safeguard Revenue Integrity across the clinical-to-cash continuum, including documentation integrity, chargemaster governance, and related RCM master data, in collaboration with clinical and other relevant stakeholders.
• Lead claims, collections, and operational receivables recovery, including denials and appeals, underpayments, payer follow-up, and root-cause improvement to optimize reimbursement and cash performance.
• Lead RCM business requirements for technology transformation, automation, and optimization, spanning relevant systems, integrations, processes, data, and information integrity, in collaboration with technology stakeholders.
• Maintain effective RCM compliance, risk, and control standards, ensuring significant compliance or control issues are appropriately addressed and escalated.
• Provide concise, decision-oriented management reporting on RCM performance, financial exposure, and key priorities requiring leadership attention.

Required Experience

Candidates for this role should possess 5-10 years of relevant experience in Revenue Cycle Management, demonstrating a proven track record in leadership, financial stewardship, and operational transformation within a healthcare setting.

Impact and Objectives

The primary objectives for this role include maximizing legitimate revenue capture, minimizing revenue leakage, and ensuring sustainable financial performance. The RCM Manager will contribute to enhancing patient experience through effective RCM processes and support the overall growth and commercial viability of Badruddin Medical's healthcare services while maintaining robust compliance and control standards.

Employment Information

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. We invite qualified professionals to apply.