Safety Officer

About the Role

Le Méridien Hotels & Resorts is seeking a Safety Officer to join their team in Makkah. This full-time position is responsible for ensuring the safety and security of guests, employees, and property assets. The role involves patrolling all areas, monitoring security systems, and responding to various incidents to maintain a safe environment.

Key Responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems.
• Lock property entrances as required and conduct daily physical hazard inspections.
• Respond to accidents, administer first aid/CPR, or contact EMS as necessary.
• Assist guests and employees during emergency situations and notify appropriate individuals of incidents.
• Defuse guest/employee disturbances and call for outside assistance if required.
• Complete incident reports for all Security/Loss Prevention related incidents.
• Resolve safety hazard situations and escort unwelcome persons from the property without disrupting operations.
• Respond to scenes of vehicle accidents/thefts and call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents, releasing information only to authorized individuals.
• Conduct investigations, gather evidence, and interview relevant parties.

Operational Compliance and Professional Conduct

• Adhere to all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipating and addressing service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Communicate professionally and clearly, preparing and reviewing written documents accurately.
• Develop and maintain positive working relationships with colleagues and support team goals.
• Comply with quality assurance expectations and standards.

Physical Requirements

• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capability to move at a speed required to respond to work situations (*, run, walk, jog).
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
• Capacity to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces, and over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Capability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to read and visually verify information in various formats and visually inspect tools, equipment, or machines.
• Proficiency in entering and locating work-related information using computers and/or point of sale systems.

Qualifications and Experience

Candidates should possess 0-1 years of relevant experience. Additional licensing or registration requirements may apply depending on state regulations.

Application Information

This is a full-time position based in Makkah. Salary details will be discussed during the interview process.