Logistics Pricing & Sales Support Coordinator

Department: Sales / Operations Liaison

Reports To: Commercial Manager / Operations Manager

Job Summary

We are seeking a sharp, data-driven Pricing & Sales Support Coordinator to bridge the gap between our Sales and Operations teams. You will be the central gear ensuring that customer Requests for Quotes (RFQs) are qualified, processed by operations swiftly, and optimized for competitiveness. This role requires a strong analytical mindset to evaluate market rates, track performance metrics, and turn raw pricing data into actionable insights.

Key Responsibilities

RFQ Management: Act as the primary gatekeeper for all RFQs incoming from the sales team.

Data Validation: Review RFQs to ensure all critical shipping details are complete. Proactively follow up to fill in missing information.

Internal Routing: Package and submit complete RFQs to the Operations/Procurement department efficiently.

Pipeline Follow-Up: Aggressively track and follow up on pending quotes with the operations team to meet strict client deadlines.

Vendor & Rate Analysis: Use Excel to compare multiple supplier/carrier rates, transit times, and local port charges to identify the most cost-effective and reliable options.

Reporting & KPIs: Track, analyze, and generate regular reports on pricing success rates, RFQ turnaround times, and common bottlenecks in the quoting process.

Job Requirements

Experience: Minimum 3 years of experience in a logistics company, freight forwarding agency, or an equivalent role handling pricing/operations coordination.

Excel Skills: Advanced proficiency in Microsoft Excel (*, VLOOKUP/XLOOKUP, Pivot Tables, IF statements, data formatting) for handling heavy rate sheets and tariff comparisons.

Analytical Skills: Strong analysis and reporting capabilities to spot market pricing trends and evaluate vendor performance.

Logistics Knowledge: solid understanding of local KSA customs regulations, port operations, Incoterms, and global freight forwarding.

Languages: Fluent in English (required for international agent communication); Arabic is highly advantageous for local supplier coordination.