Account & Relationship Executive

About Wolters Kluwer

Wolters Kluwer is a company operating in Riyadh, Saudi Arabia. This full-time role offers an opportunity to contribute to the company's client engagement and revenue growth objectives within the region.

Role Overview: Account & Relationship Executive

As an Account & Relationship Executive, you will be responsible for managing a portfolio of accounts. This role involves a significant focus on setting and negotiating product and service terms, leveraging a deep understanding of business and account needs to create demand for the organization's offerings. The primary objectives are to drive revenue and ensure high customer satisfaction. This is a full-time position suitable for candidates with 0-1 years of experience.

Core Account Management Duties

• Develop in-depth relationships with key decision-makers within assigned accounts.
• Conduct thorough needs analysis to align products and services with customer requirements.
• Negotiate terms and close sales with a high degree of authority.

Sales Strategy and Performance

• Develop and implement targeted sales strategies to achieve business objectives.
• Track and analyze sales performance metrics, tailoring strategies as needed to optimize results.
• Provide detailed and accurate sales forecasts to support planning and resource allocation.
• Identify opportunities for upselling and cross-selling within the assigned account portfolio.

Client Relationship and Support

• Conduct regular status meetings with clients to ensure satisfaction and identify further opportunities.
• Support clients effectively during the implementation phase of products and services.
• Resolve complex customer issues promptly and effectively to maintain strong client relationships.

Required Experience

Candidates for this role should possess 0-1 years of professional experience, demonstrating a foundational understanding of account management or sales principles.