Relationship Manager

About Lendo

Lendo is a fast-growing FinTech company focused on transforming the financial landscape in Saudi Arabia. The company operates an innovative digital lending platform designed to empower businesses by providing fast, secure, and transparent access to finance.

The Role of Relationship Manager

Lendo is seeking a Relationship Manager to join its team in Riyadh, Saudi Arabia. This full-time role involves building and nurturing client relationships, contributing to business development, and providing tailored financial solutions within a dynamic environment. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Maintain comprehensive knowledge of Lendo’s products and services, including new offerings and industry trends.
• Build and sustain strong relationships with prospective and existing clients, serving as a primary resource for financial solutions.
• Conduct regular site visits and e-meetings to ensure client engagement and support.
• Research and pursue new business opportunities to expand Lendo's client portfolio.
• Identify and evaluate potential clients for compatibility with Lendo’s products and services.
• Upsell and cross-sell relevant products and services to enhance client value and contribute to revenue targets.
• Identify and understand client needs, goals, and challenges, recommending tailored solutions.
• Provide in-depth product and service consultations, guiding clients through decision-making processes.
• Ensure client satisfaction through seamless onboarding and ongoing support.
• Meet and exceed sales and revenue targets by actively managing client accounts and leveraging growth opportunities.
• Track and report on client engagement and revenue performance, providing insights to the sales team.
• Address client concerns, issues, and complaints efficiently and professionally to ensure timely resolution and high satisfaction.
• Foster long-term client loyalty and trust through consistent, reliable support.

Experience and Qualifications

• A minimum of 2-5 years of experience in a relevant field.
• Demonstrated passion for client engagement and business development.
• Ability to provide tailored financial solutions.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a fast-growing FinTech company.