B&F Supervisor

About the Role

Marriott International is seeking a B&F Supervisor for a full-time position in Riyadh. This role involves overseeing daily operations within the food and beverage department to ensure optimal service delivery and guest satisfaction. The B&F Supervisor will play a key role in team coordination, operational efficiency, and maintaining high standards of quality and safety.

Key Responsibilities

• Ensure staff collaboration to achieve optimum service and meet guest needs.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning equipment and areas, and securing premises.
• Inspect storage areas for organization, adherence to FIFO principles, and cleanliness.
• Conduct scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service quality, guest safety, and well-being.
• Complete work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the initial point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications.
• Ensure a clean and professional appearance, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally and clearly with others.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• 2-5 years of relevant experience.
• Ability to read and visually verify information in various formats.
• Capability to visually inspect tools, equipment, or machines for defects.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
• Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to navigate narrow, confined, or elevated spaces.
• Capable of moving up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

About the Team

W Hotels operates with a mission to ignite curiosity and expand worlds, providing experiences that reinvent luxury norms globally. The brand is known for its "Whatever/Whenever" service philosophy, which focuses on bringing guests' passions to life. As part of W Hotels, you will join Marriott International's portfolio of brands, contributing to a global team that values innovation and professional growth.

Work Environment

This is a full-time position based in Riyadh, offering an environment focused on team collaboration and guest service excellence. The role requires adherence to established company policies and procedures, with a strong emphasis on safety and security.

Application Process

Further details regarding the application process will be provided upon inquiry. Salary information for this position is not disclosed.