Career Opportunities: Assistant Manager II System & Process Projects📣 Job Ad

about 23 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Job Description

About Almarai

Almarai Company, established in 1977 and headquartered in Riyadh, is recognized as the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in the MENA region. It is ranked as the number one FMCG Brand in MENA and a market leader across its categories in the GCC, Egypt, and Jordan. Almarai employs over 43,000 professionals and reported net income of SAR billion on sales of SAR 22 billion in 2025.

Role Overview

Almarai is seeking an Assistant Manager II - System & Process Projects to join its team in Riyadh. This full-time role, requiring 2-5 years of experience, focuses on ensuring system availability, business continuity, and service excellence for the SO99 Planning Solution. The position involves effective integration with SAP and other enterprise applications, acting as a primary liaison between business stakeholders, IT teams, vendors, and implementation partners to support planning objectives efficiently.

Key Responsibilities

Manage the day-to-day operations of the SO99 Planning Solution.
Ensure system availability, stability, and performance in accordance with agreed Service Level Agreements (SLAs), including incident and service request management.
Lead issue resolution, root cause analysis, and problem management activities.
Coordinate incident and service request management processes.
Monitor application health, job execution, interfaces, and data synchronization.

Qualifications and Experience

A minimum of 2 to 5 years of relevant professional experience.
Demonstrated ability to ensure system availability and business continuity.
Experience with SAP and other enterprise applications is essential.
Proven capability in liaising with business stakeholders, IT teams, vendors, and implementation partners.

Compensation and Benefits

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, and opportunities for training and development. Salary details will be discussed during the interview process.