Career Opportunities: Assistant Manager II System & Process Projects📣 Job Ad

About Almarai

Founded in 1977 and headquartered in Riyadh, Almarai Company is recognized as the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Almarai is ranked as the number one FMCG Brand in the MENA region and a market leader across its categories in the GCC, Egypt, and Jordan. The company employs over 43,000 Quality Makers and reported net income of SAR billion on sales of SAR 22 billion in 2025.

The Role: Assistant Manager II - System & Process Projects

Almarai is seeking an Assistant Manager II - System & Process Projects for a full-time position in Riyadh. This role is crucial for ensuring system availability, business continuity, and service excellence, with a focus on effective integration with SAP and other enterprise applications. The Assistant Manager II acts as the primary liaison between business stakeholders, IT teams, vendors, and implementation partners to ensure the SO99 Planning Solution efficiently supports planning objectives.

Key Responsibilities

• Manage the day-to-day operations of the SO99 Planning Solution.
• Ensure system availability, stability, and performance in accordance with agreed Service Level Agreements (SLAs), including incident and service request management.
• Lead issue resolution, root cause analysis, and problem management activities.
• Coordinate incident and service request management processes.
• Monitor application health, job execution, interfaces, and data synchronization.

Qualifications and Experience

• Minimum of 3–5 years of experience with the implementation, integration, and administration of the SO99 Planning Solution.
• Experience managing internal teams and third-party vendors.
• Familiarity with SAP systems.
• Well-experienced in using Microsoft Excel formulas and dashboards.

Required Skills

• Excellent verbal and written communication skills in English.
• High level of analytical skills.
• Strategic thinker with the ability to meet deadlines.

Benefits

Almarai offers a competitive compensation package, generous leave, medical coverage, a discretionary bonus, and opportunities for training and development.