Collections Specialist📣 Job Ad

About the Role

Zoomlion Saudi Arabia is seeking an Installment Payment Collection Specialist to join their team in Riyadh. This full-time position focuses on managing accounts receivable and ensuring the timely collection of overdue payments for installment sales equipment.

Key Responsibilities

• Manage accounts receivable and actively collect overdue payments from customers engaged in installment sales of equipment.
• Regularly track customer repayment status and proactively engage customers through phone calls, emails, and on-site visits to ensure adherence to repayment schedules.
• Monitor changes in customer business operations, equipment usage, and repayment capabilities to identify potential risks and issue early warnings for high-risk accounts.
• Develop and implement effective collection plans to promote the recovery of overdue payments, aiming to reduce the overdue rate and mitigate bad debt risk.
• Establish and maintain accurate customer profiles, and regularly submit collection progress and risk analysis reports to leadership.
• Undertake additional risk control and accounts receivable management tasks as assigned by management.

Qualifications and Experience

• Nationality: Saudi National (Strict requirement).
• Education: Bachelor’s degree or Diploma in Finance, Accounting, Business Administration, or a related field.
• Experience: 2 to 5 years of experience in accounts receivable, debt collection, or credit control.
• Industry Preference: Experience in heavy equipment, automotive, industrial machinery, or B2B leasing/installment sales is highly preferred.
• Fieldwork Capability: Proven experience or willingness to conduct physical, on-site customer visits for collection purposes across regions.

Required Skills and Competencies

• Risk Analysis: Ability to assess customer business health, operational changes, and financial data to identify early default indicators.
• Software Proficiency: Familiarity with enterprise ERP platforms (*, SAP, Oracle) and CRM database workflows.
• Data Management: Advanced command of Microsoft Excel for monitoring aging reports, scheduling lists, and maintaining comprehensive dynamic profiles.
• Legal Understanding: Solid baseline understanding of Saudi Arabian commercial laws, debt collection framework guidelines, and regional corporate practices.
• Communication: Native Arabic fluency paired with professional business English capabilities (written and verbal).
• Negotiation: Highly developed persuasion skills for professional settlement discussions.
• Problem-Solving: Competency to design structured installment rescheduling plans for high-risk accounts.
• Reporting: Ability to compile clear, concise, data-driven analytical summaries.

Additional Requirements

• Mobility: Possession of a valid Saudi driving license and regular access to a reliable vehicle for fieldwork.